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Claudius
Posts: 4,493
Kudos: 5,807
Solutions: 356
Registered: ‎22-06-2011

Re: "Skype has encountered a problem..." when Sign up

Could it be you are still running Internet Explorer 6? You can upgrade here: http://windows.microsoft.com/en-US/internet-explorer/downloads/ie

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Super User
ruwim
Posts: 23,403
Registered: ‎27-06-2011

Re: "Skype has encountered a problem..." when Sign up

urlmon.dll version 8.0.xxxxx indicates that IE8 is installed.

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Super Aviator
Tamim
Posts: 25,147
Registered: ‎27-09-2011

Re: "Skype has encountered a problem..." when Sign up

[ Edited ]

house2411 wrote:

Yes, I do that, but the error isn't fixed..


Do you have Spybot search and destroy or any other security application installed on your computer?

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

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Routine Adventurer
house2411
Posts: 27
Registered: ‎25-07-2012

Re: "Skype has encountered a problem..." when Sign up


Claudius wrote:
Could it be you are still running Internet Explorer 6? You can upgrade here: http://windows.microsoft.com/en-US/internet-explorer/downloads/ie

No, Im running Internet Explorer 8, Windows XP.

 


Tamim wrote:

Do you have Spybot search and destroy or any other security application installed on your computer?

Regards,
Tamim


No, I don't have spybot search or others.

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Super User
ruwim
Posts: 23,403
Registered: ‎27-06-2011

Re: "Skype has encountered a problem..." when Sign up

What happens if you start your Internet Explorer without any Add-ons and then start your Skype?

 

http://www.nirmaltv.com/2009/04/28/how-to-run-ie8-without-add-ons/

 

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Routine Adventurer
house2411
Posts: 27
Registered: ‎25-07-2012

Re: "Skype has encountered a problem..." when Sign up


ruwim wrote:

What happens if you start your Internet Explorer without any Add-ons and then start your Skype?

 

http://www.nirmaltv.com/2009/04/28/how-to-run-ie8-without-add-ons/

 


Same thing, the error still persists.

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Super User
ruwim
Posts: 23,403
Registered: ‎27-06-2011

Re: "Skype has encountered a problem..." when Sign up

Do you see now the same error message in Windows Event Viewer? Is your IE still not working when Skype is running?

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Super Aviator
Tamim
Posts: 25,147
Registered: ‎27-09-2011

Re: "Skype has encountered a problem..." when Sign up

[ Edited ]

house2411 wrote:

ruwim wrote:

What happens if you start your Internet Explorer without any Add-ons and then start your Skype?

 

http://www.nirmaltv.com/2009/04/28/how-to-run-ie8-without-add-ons/

 


Same thing, the error still persists.


Try uninstalling Internet Explorer

http://support.microsoft.com/kb/957700

 

Temporary disable Antivirus / Firewall. Disable Windows Default firewall and routers firewall too. (ALL SECURITY PROGRAMS)

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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Tourist
libin442183312
Posts: 1
Registered: ‎28-08-2012

Re: "Skype has encountered a problem..." when Sign up

first : uninstall skype software

second: reboot ur computer

thrid :reinstall skype software

if the problem still exist,try to reinstall ur IE browser.

try it.ok?

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Routine Adventurer
house2411
Posts: 27
Registered: ‎25-07-2012

Re: "Skype has encountered a problem..." when Sign up


ruwim wrote:
Do you see now the same error message in Windows Event Viewer? Is your IE still not working when Skype is running?

Yes and Yes. The same error, and i can't start IE without addons when skype is running.

 


Tamim wrote:

Try uninstalling Internet Explorer

http://support.microsoft.com/kb/957700

 

Temporary disable Antivirus / Firewall. Disable Windows Default firewall and routers firewall too. (ALL SECURITY PROGRAMS)

Regards,
Tamim

I disabled all of this, but i can't unistall Internet Explorer.


libin442183312 wrote:

 

first : uninstall skype software

second: reboot ur computer

thrid :reinstall skype software

if the problem still exist,try to reinstall ur IE browser.

try it.ok?


Well, I tried this, but the error still exists.

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