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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: problem updating Skype

Click on Help > About Skype to see the specific version you have installed.  If it's not 5.9.0.114, you can update using the first of the links I posted back in February:

 

http://www.skype.com/go/getskype-full

 

or this one:

 

http://download.skype.com/msi/SkypeSetup_5.9.0.114.msi

 




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Novel Tourist
mjsandoz
Posts: 1
Registered: ‎30-04-2012

Re: problem updating Skype

Tried to upgrade skype today on my second computer, installer downloaded ok to desktop but on running froze computer and caused windows shutdown (Vista). Upon reboot old skype was gone and new one wasn't there.  Deinstalled whatever skype was left (click) and retried with same result.  Tried your two alternate installer software sites; downloaded ok from the first site but same result on running; second site not reachable.  Just prior to all of this had plugged in a logitech webcam (I notice from other threads previous problem with this), but this was removed before reboot.  Been most of the day at this; help would be appreciated.  

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: problem updating Skype

I'd suggest you do a "complete" uninstall of Skype and then try reinstalling.   See this link for steps to do it yourself:

 

https://support.skype.com/en/faq/FA10634/How-can-I-completely-uninstall-and-then-reinstall-Skype

 

Or, if you're not comfortable editing your registry, you can use something like Revo Uninstaller to do the job for you.

 




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Novel Adventurer
MageDragon94
Posts: 4
Registered: ‎25-02-2012

Re: problem updating Skype

it shows my Skype is v5.8.0.158 but if there is update why it says my Skype is up-to-date when checking on Help > Check for Updates? ...

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Super User
ruwim
Posts: 23,589
Registered: ‎27-06-2011

Re: problem updating Skype


MageDragon94 wrote:

it shows my Skype is v5.8.0.158 but if there is update why it says my Skype is up-to-date when checking on Help > Check for Updates? ...


The Check for updates option is very unreliable. This is a well known bug in Skype. Use this site to look for the latest available Skype versions:

 

http://blogs.skype.com/garage/windows/

 

You can also subscribe to e-mail updates, so you will always be informed when a new version is available.

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: problem updating Skype


MageDragon94 wrote:

it shows my Skype is v5.8.0.158 but if there is update why it says my Skype is up-to-date when checking on Help > Check for Updates? ...


What ruwim said.  But if you manually do the update with either of those links provided you will find the option to select or not select auto-updates in v5.9.0.114.




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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: problem updating Skype

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Novel Tourist
jazee777
Posts: 1
Registered: ‎21-09-2012

Re: problem updating Skype

i have contact add problem
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Super Aviator
Tamim
Posts: 25,501
Registered: ‎27-09-2011

Re: problem updating Skype


jazee777 wrote:
i have contact add problem

What happen when you are trying to Add a Contact?

Regards,
Tamim
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