cant see callers video

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cant see callers video

Hi guys.

When i use video call the person I am calling can see me but I cannot see them. I am using the latest edition of skype and checked all my settings. The person I am calling has video called somebody else and it works so dont think the problem is from their side. Prob mine.

Any ideas or things i might try/ Thanks

janandmarion1
Novel Adventurer
Kudos: 4
Posts: 3
Registered: 21-03-2012
Message 1 of 23 (6,017 Views)

Re: cant see callers video

What is the actual version of Skype you're running?  Click on Help > About Skype for the specific version number.

 

What version of Windows are you running?

 

Do you see your own video picture-in-picture when your on a video call?

 

Do you have other contacts, and, if so, do you have the same prooblem with them?

 

 




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g4pilut
Community Ambassador
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Kudos: 939
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Registered: 27-06-2011
Message 2 of 23 (6,015 Views)

Re: can't see callers video

Hello There,

I am not seeing the caller now much like the question before this. I have   

version    5.9.0.115       I had a call today and my caller could see me and herself on her computer,

 

Regards Kevin.

kevindonohoe
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 09-05-2012
Message 3 of 23 (5,949 Views)

Re: can't see callers video

What did you actually see on the call where the other person's video should be?




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g4pilut
Community Ambassador
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Kudos: 939
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Registered: 27-06-2011
Message 4 of 23 (5,946 Views)

Re: can't see callers video

Hello There,

      All I can see is myself in the bottom corner and the rest of the screen is blue.       

 

Regards Kevin.

kevindonohoe
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 09-05-2012
Message 5 of 23 (5,929 Views)

Re: cant see callers video

I am using a MacBook Pro and I can not see my caller's video
kenslush
Novel Adventurer
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Registered: 24-05-2012
Message 6 of 23 (5,845 Views)

Re: cant see callers video

I can see a still pic of her from her profile.  She can see me and herself on her computer.  I can also see myself in the lower corner

kenslush
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 24-05-2012
Message 7 of 23 (5,844 Views)

Re: cant see callers video

quite a few of us are having this issue -- by chance is the other user on Windows?

 

Im having this exact issue but across platforms.  I'm thinking this is something with the latest verson of Skype on one or both versions...

carter
Casual Adventurer
Kudos: 2
Posts: 9
Registered: 18-05-2012
Message 8 of 23 (5,821 Views)

Re: cant see callers video

Same problem here, I cant believe there is no solution, and this topic is 3 months old...
KuciKuc
Novel Tourist
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Posts: 1
Registered: 18-06-2012
Message 9 of 23 (5,638 Views)

Re: cant see callers video

No kidding. Same problem here. Do the Skype support folks ever check in?

willtest
Novel Tourist
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Posts: 1
Registered: 22-10-2012
Message 10 of 23 (4,936 Views)
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