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Novel Adventurer
chen8406
Posts: 4
Registered: ‎04-11-2011
Accepted Solution

cannot install skype

I downloaded the installer, ran it and after it finished downloading I got: "we are having problems connecting to the download server. to download an alternative installer..."

I downloaded the alternative installer, and got the same thing.

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Super User
TheUberOverLord
Posts: 12,499
Registered: ‎27-06-2011

Re: cannot install skype


chen8406 wrote:

I downloaded the installer, ran it and after it finished downloading I got: "we are having problems connecting to the download server. to download an alternative installer..."

I downloaded the alternative installer, and got the same thing.


 

Please try downloading/installing from here and choose the run or open option when prompted: http://www.skype.com/go/getskype-full-56

 

If this fails, please delete your IE ("Internet Explorer") browser cache, cookies and temp files and try again using a IE browser window, even if IE is not your default browser.

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Novel Adventurer
chen8406
Posts: 4
Registered: ‎04-11-2011

Re: cannot install skype

I did everything you suggested. Ran the SkypeSetupFull.exe file- got the same thing: ""we are having problems connecting to the download server. To download an alternative installer..."

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Super User
TheUberOverLord
Posts: 12,499
Registered: ‎27-06-2011

Re: cannot install skype


chen8406 wrote:

I did everything you suggested. Ran the SkypeSetupFull.exe file- got the same thing: ""we are having problems connecting to the download server. To download an alternative installer..."


As stated in my prior post, please then do:

 

"If this fails, please delete your IE ("Internet Explorer") browser cache, cookies and temp files and try again using a IE browser window, even if IE is not your default browser."

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Novel Adventurer
chen8406
Posts: 4
Registered: ‎04-11-2011

Re: cannot install skype

As stated in my prior post, I did that too...
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Super User
TheUberOverLord
Posts: 12,499
Registered: ‎27-06-2011

Re: cannot install skype


chen8406 wrote:
As stated in my prior post, I did that too...

In that case, please download/install from here: http://www.skype.com/go/getskype-msi

 

Afterwards, then please try again from here:

 

Please try downloading/installing from here and choose the run or open option when prompted: http://www.skype.com/go/getskype-full-56

 

If this fails, please delete your IE ("Internet Explorer") browser cache, cookies and temp files and try again using a IE browser window, even if IE is not your default browser.

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Novel Adventurer
chen8406
Posts: 4
Registered: ‎04-11-2011

Re: cannot install skype

[ Edited ]

Downloaded and installed from: "getskype-msi". Worked. Thank you!

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Super User
TheUberOverLord
Posts: 12,499
Registered: ‎27-06-2011

Re: cannot install skype


chen8406 wrote:

Downloaded and installed from: "getskype-msi". Worked. Thank you!



You are very welcome, glad to help.

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Novel Adventurer
galtak
Posts: 2
Registered: ‎04-11-2011

Re: cannot install skype

не запускается скайп. переустанасливаю третий день. при входе выдает ошибку 



"Инструкция по адресу"0х637b2ede" обратилась к памяти по адресу "0х00000000". память не может быть "read". 

ОК - завершение приложение

Отмена - отладка приложения

 

После этого окно закрывается, не успеваю даже пароль ввести. Три дня назад все работало нормально. ПОМОГИТЕ!!!

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Casual Tourist
asiwebest
Posts: 1
Registered: ‎07-11-2011

Re: cannot install skype

i cant connect my skype

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