The Skype Community

in
Reply
Novel Adventurer
Inadequacy
Posts: 2
Registered: ‎26-12-2011

can't type skype name and password

I logged into skype and an update pops up, so i updated my skype. After the update finished a black box appeared under the "Skype name", making me unable to type anything in. My password box is still white but is can't type anything in there aswell.

 

I tried uninstalling it and installing it again, i tried installing the older version i once had, i tried installing the beta version, tried restarting my computer a few times, but nothing worked.

 

Some help would be appreciated. Thanks

Please use plain text.
Super User
ruwim
Posts: 23,615
Registered: ‎27-06-2011

Re: can't type skype name and password

What version of Internet Explorer is installed on your computer, and please, don’t say that you are not using IE. Skype is using Internet Explorer for login and several other functions.

Please use plain text.
Novel Adventurer
Inadequacy
Posts: 2
Registered: ‎26-12-2011

Re: can't type skype name and password

version: 8.0.6001.18702iC

Please use plain text.
Super User
ruwim
Posts: 23,615
Registered: ‎27-06-2011

Re: can't type skype name and password

Your version of IE is most likely a specially customized version (IC = Internet Content Provider) and might contain some restrictions concerning functionality. Probably the best solution for you is to bypass the new login screen (which requires IE) and force Skype to use the old (legacy) login screen, which doesn’t require IE.

 

Quit Skype. Make sure that you don’t see any Skype.exe processes in Windows Task Manager. If necessary, then stop these processes. Open C:\Program Files\ folder. If you have 64-bit Windows then it should be C:\Program Files (x86)\ folder. Find the Skype folder and then Phone. Right click on the Skype.exe file and select: Send to – Desktop (create shortcut). Right click on the newly created shortcut and select Properties and then the Shortcut tab. In the Target field you will see now: "C:\Program Files\Skype\Phone\Skype.exe" (or with (x86) if you are on 64-bit Windows). Click with your mouse on the text in the Target field and move your curser one space after the last quotation sign and add the text /legacylogin. The text in the Target field should now read:

 

"C:\Program Files\Skype\Phone\Skype.exe" /legacylogin

 

Click OK to save the changes. Start Skype using this new shortcut.

 

Please use plain text.
Novel Adventurer
mwolanski
Posts: 2
Registered: ‎04-05-2012

Re: can't type skype name and password

ruwim, thanks for your instructions. I can login in legacylogin and it's works, but on the right site content can't load, and when i try to find / add skype user, i don't see anything in the window and i can't type anything...

i have checked Internet Explorer and i have the last version 9, when i tryied to download latest one, i get promt that i have newest.

What can i do to make it works?

Thansk!
Please use plain text.
Super User
ruwim
Posts: 23,615
Registered: ‎27-06-2011

Re: can't type skype name and password


mwolanski wrote:
ruwim, thanks for your instructions. I can login in legacylogin and it's works, but on the right site content can't load, and when i try to find / add skype user, i don't see anything in the window and i can't type anything...

i have checked Internet Explorer and i have the last version 9, when i tryied to download latest one, i get promt that i have newest.

What can i do to make it works?

Thansk!

The problem is with your Internet Explorer and JavaScript.

 

Look here for an appropriate solution.

 

http://community.skype.com/t5/Windows-Knowledge-Base/Empty-sign-in-log-in-window/ta-p/630627

 

Be careful with selecting the correct procedure corresponding to your Windows system and the version of Internet Explorer.

 

Please use plain text.
Novel Adventurer
irchmo
Posts: 4
Registered: ‎16-06-2012

Re: can't type skype name and password

solved the problem for me as well, brillant
Please use plain text.
Casual Tourist
corwin680
Posts: 1
Registered: ‎02-03-2012

cant find my skype number

can you email me my skype #?

Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling