can not log in

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can not log in

Hi there,

 

I have been trying to go into my skype account and use it but it will not even let me sign in!

Could you tell me what i could do to resolve this problem?

I have uninstalled the program then re-installed it but it still gives me trouble.

Attached is a picture of my skype screen.

 

Hope to hear from you soon.

Thanks

Sarah

sarah-redbeacon
Casual Tourist
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Posts: 1
Registered: 29-02-2012
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Re: can not log in

Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

Go to Windows Start and in the Search box type winver.exe and then press Enter.

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

ruwim
Community Ambassador
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Kudos: 7333
Posts: 36600
Registered: 27-06-2011
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