Why can't I get video call anymore?

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Why can't I get video call anymore?

It's not highlighted anymore when I turn Skype on

 Our Video Call has suddenly dropped out .Anyone know why and how I can get it back .

denisem
Novel Tourist
Kudos: 12
Posts: 1
Registered: 21-04-2012
Message 1 of 27 (22,546 Views)

Re: Why can't I get video call anymore?

I have the same problem... have you discovered what the problem is yet?
hpagephoto
Novel Adventurer
Kudos: 5
Posts: 2
Registered: 09-06-2012
Message 2 of 27 (22,470 Views)

Re: Why can't I get video call anymore?

why cant I get video call anymore

moody12
Novel Adventurer
Kudos: 2
Posts: 4
Registered: 02-06-2012
Message 3 of 27 (22,448 Views)

Re: Why can't I get video call anymore?

ruwim
Community Ambassador
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Kudos: 7063
Posts: 44619
Registered: 27-06-2011
Message 4 of 27 (22,446 Views)

Re: Why can't I get video call anymore?

[ Edited ]

i have been using video calls for at least 2 years. Aall of a sudden last week it disappeared. i must have written 15 e mails to skype.  Then one day the video calls were back on.

Now the green button for video calls disappeared again.  Your staff does not contact me at all. PLEASE LET ME KNOW WHAT IS HAPPENING.

 

THANK YOU.  LOIS SCHWARTZ 

lois-schwartz
Casual Tourist
Kudos: 3
Posts: 1
Registered: 08-06-2012
Message 5 of 27 (22,439 Views)

Re: Why can't I get video call anymore?

[ Edited ]

lois-schwartz wrote:

i have been using video calls for at least 2 years. Aall of a sudden last week it disappeared. i must have written 15 e mails to skype.  Then one day the video calls were back on.

Now the green button for video calls disappeared again.  Your staff does not contact me at all. PLEASE LET ME KNOW WHAT IS HAPPENING.

 

THANK YOU.  LOIS SCHWARTZ 


Is the contact you are trying to make a video call to Online on Skype? The status icon next to this contact's name must be solid green with a white checkmark inside.

ruwim
Community Ambassador
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Kudos: 7063
Posts: 44619
Registered: 27-06-2011
Message 6 of 27 (22,437 Views)

Re: Why can't I get video call anymore?

I am having the same problem   video does not light up

moody12
Novel Adventurer
Kudos: 2
Posts: 4
Registered: 02-06-2012
Message 7 of 27 (22,407 Views)

Re: Why can't I get video call anymore?

I have used skype for a few years I communicate with my granddaughters in Australia, it is now longer highlighted only calls how can I get it back.  A disappointed Grandmother

terrieaspray
Casual Tourist
Kudos: 3
Posts: 1
Registered: 23-07-2012
Message 8 of 27 (22,247 Views)

Re: Why can't I get video call anymore?

I cannot get past some skype page that shows my features.  I had skype before and it worked just fine.  now it shows me offline and I cannot even get to my contacts or to the page where I can video call.  what is wrong?

celitaguia64
Casual Tourist
Kudos: 0
Posts: 1
Registered: 21-08-2012
Message 9 of 27 (22,074 Views)

Re: Why can't I get video call anymore?

[ Edited ]

celitaguia64 wrote:

I cannot get past some skype page that shows my features.  I had skype before and it worked just fine.  now it shows me offline and I cannot even get to my contacts or to the page where I can video call.  what is wrong?


What is the version of Skype program installed on your computer? In Skype go to Help -> About Skype.

ruwim
Community Ambassador
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Kudos: 7063
Posts: 44619
Registered: 27-06-2011
Message 10 of 27 (22,044 Views)
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