Got an Hercules Dualpix HD Webcam and Windows XP SP3. The mic is working but the video isn't. When I want to click the button webcam settings then it closes of Skype by itself. What should I do?
Click on Help > About Skype. If the version you see isn't already 188.8.131.52, update via this link: http://www.skype.com/go/getskype-full
Check with the Hercules website to make sure you have the latest driver for your webcam.
And if the problem persists, can you return the Hercules webcam and get one that is more likely to play nicely with Skype, like a Logitech?
Please note: I do not respond to requests for help via Private Message.