Video freezing as soon as I take a snapsot

[lilybit2]

This only happens when I take the first snapshot of a video call  The video freezes and it takes like 3-5 minutes to unfreeze.  I have the option of waiting or closing skype if it does that...but if I close it then it starts all over again.  Is there a way to fix this?  Based on the specs of my laptop there is no reason I can see that my laptop itself is causing this lag.

[TheUberOverLord]

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lilybit2 wrote:

This only happens when I take the first snapshot of a video call  The video freezes and it takes like 3-5 minutes to unfreeze.  I have the option of waiting or closing skype if it does that...but if I close it then it starts all over again.  Is there a way to fix this?  Based on the specs of my laptop there is no reason I can see that my laptop itself is causing this lag.

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A new version has just been released October 13th, 2011:

Please download/install this version from here, when prompted click the open or run button: http://www.skype.com/go/getskype-full-56

This new version is 5.6.0.110 to check what version you have, using the main Skype client window please do:

Help -> About Skype

If the above fails to resolve your issue, please see the below:

http://support.microsoft.com/mats/video_freezes_or_crashes/

http://community.skype.com/t5/Garage/TheUberOverLord-Video-Issues-Checks/td-p/156710