Video call wont let the person see me

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Video call wont let the person see me

So I just got started with Skype, so there is a possibility I have a setting not clicked or something. I have version 5.9.0.114 of skype and I have a Hp WebCam 3100 with built in microphone. When I go to call or receive a call, I can automatically see the other persons video and hear them, they can hear me but not view me and it says my video isn't connected on their screen, and in the bottom right hand side of screen, I can see my video of me talking. As I move the mouse and a display kinda tab pops up showing 4 symbols of video, sound, an "X" symbol, and a disconnect symbol, if I click the video symbol it says my video is turned off(even though I can see my video of me in the right hand corner of the screen. When I go to options, I can 'test' my video and it shows my video, even when I first downloaded Skype it showed my video right off the start. I honestly can't find out what is causing my video to be turned off when I'm completely connected. I have no other programs running that is using the web cam and when I bought the web cam, on the box it even says its compatible with Skype....... Any one that knows what am I doing wrong or not clicking would be so much of a help.  Thank you

charlotte666
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Registered: 28-04-2012
Message 1 of 20 (24,205 Views)

Re: Video call wont let the person see me

Do you have the problem with just that one contact or more than one?

 

If you click on the webcam/video button on the toolbar at the bottom of the Skype window to toggle your video off and then click it again to toggle it back on, does that make any difference?   Sometimes that will help jump start video that doesn't start on its' own.




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g4pilut
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Message 2 of 20 (24,182 Views)

Re: Video call wont let the person see me

g4pilut
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Message 3 of 20 (23,637 Views)

Re: Video call wont let the person see me

I have the same problem with the person I am calling not able to see me. I have tried to turn off and back on as you suggested but they still cannot see me
Posted from Generic Android
bobtrautmann
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Registered: 17-09-2012
Message 4 of 20 (23,140 Views)

Re: Video call wont let the person see me

Well....first, are you on a Windows machine when you're having the problem? (Your post here said "Posted from generic Android device.")

 

If so, as I asked the original poster (who never replied) are you having the same problem with just one contact or with many?

 

What version of Skype are you running?  Click on Help > About Skype for the specific version number.

 

And when on a call, do you see your own video in your picture-in-picture?




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g4pilut
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Message 5 of 20 (23,136 Views)

Re: Video call wont let the person see me

Hi again,

I'm using a Macbook Pro. I was working beautifully but ever since I did an upgrade on OS system, no one can see me but i can see them. I tried uninstalling and re-installing Skype but still no luck. Not sure whatelse to do.

 

Kimsue

kimsue
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Registered: 19-08-2012
Message 6 of 20 (23,065 Views)

Re: Video call wont let the person see me

and yes it is a recent version of skype and no I dont see the my own video in the picture-in-picture. The processing circle keeps running as if its forever loading.

kimsue
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Registered: 19-08-2012
Message 7 of 20 (23,061 Views)

Re: Video call wont let the person see me

same issue here - ive been having it since i upgraded to Lion months ago - any solutions?
thejewishrapper
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Registered: 27-09-2012
Message 8 of 20 (22,843 Views)

Re: Video call wont let the person see me

You're posting in a Windows forum where you won't likely find an answer to your problem.  Create a new thread/subject with details in the Mac forum for a better chance of getting help:

 

http://community.skype.com/t5/Mac/bd-p/Mac




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g4pilut
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Message 9 of 20 (22,836 Views)

Re: Video call wont let the person see me

ahh - my apologies - was not paying attention - will do!

thejewishrapper
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Message 10 of 20 (22,822 Views)
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