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Casual Adventurer
4B4BD8536
Posts: 7
Registered: ‎22-02-2012

VIDEO CANNOT SEE MYSELF

I've got a problem with my video. It's a intuix camera. The person I call can see me, but I cannot see myself on my computer. The only thing I see is about 10 screens of myself together in 1 screen. Who can give me an answer?

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: VIDEO CANNOT SEE MYSELF

How does your video look if you click on Tools > Options > Video settings?

 

Do you happen to have an nVidia display adapter?

 

 




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Casual Adventurer
4B4BD8536
Posts: 7
Registered: ‎22-02-2012

Re: VIDEO CANNOT SEE MYSELF

When I click options and video settings all is ok. The problem only occurs when I use video calling with someone. Then I cannot see myself. I only see about 10 screens of myself in one screen. I don't have a videa adapter

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: VIDEO CANNOT SEE MYSELF

What version of Windows do you have?

 

What version of Skype?  Click on Help > About Skype for the specific version number.

 

Any chance you could take a screen grab of what you're seeing an upload it here?

 

 




Please note: I do not respond to requests for help via Private Message.
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Casual Adventurer
4B4BD8536
Posts: 7
Registered: ‎22-02-2012

Re: VIDEO CANNOT SEE MYSELF

Windows XP

Skype 5.5.0.110

 

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: VIDEO CANNOT SEE MYSELF

[ Edited ]

First, try updating to the current version, 5.8.0.156.  You can download then run the full installer from this link:

 

http://www.skype.com/go/getskype-full

 

If the problem still happens, find out what display adapter you're using.  (You do have one or you wouldn't have any video at all).

 

Right click on My Computer on your desktop.  Click Manage.

 

Click Device Manager.

 

In the right hand column, click the + sign next to Display Adapters.

 

DeviceManager.jpg

 

 

What does it say under Display Adapters?

 




Please note: I do not respond to requests for help via Private Message.
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Casual Adventurer
4B4BD8536
Posts: 7
Registered: ‎22-02-2012

Re: VIDEO CANNOT SEE MYSELF

i'VE UPDATED SKYPE BUT THE PROBLEM STILL HAPPENS

I don't understand what a dispaly adapter means Could you explain more? Thx

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: VIDEO CANNOT SEE MYSELF

[ Edited ]

A display adapter is the hardware in your PC that generates your display...what you see on your monitor.  I can't explain it any better than that.

 

I've given you steps to follow to see what display adapater that you have, including a picture of where it's found in Device Manager.  

 

That's the best I can do.  Maybe someone else will jump in with help that is clearer for you.




Please note: I do not respond to requests for help via Private Message.
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Casual Adventurer
4B4BD8536
Posts: 7
Registered: ‎22-02-2012

Re: VIDEO CANNOT SEE MYSELF

Display adapter 

 

VIA/S3G UniChrome Pro IGP 

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Casual Adventurer
4B4BD8536
Posts: 7
Registered: ‎22-02-2012

Re: VIDEO CANNOT SEE MYSELF

VIA/S3G UniChrome Pro IGP

Please use plain text.
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