When I use video chat, after 10 to 15 seconds, the connection is lost (for the entire house). When this happens, I cannot access the internet for about 2 minutes. Voice works fine. I can view the other video fine. It only happens when I turn on my video. I've tried to the turn off the uPnP on both Skype and the router. This started happening about 3 weeks ago. Before that it worked fine with the same equipment. What can I do? Skype version=220.127.116.11, Router=WNDR3800
Solved! Go to Solution.
Solved the issue.
My cable modem (about 6 years old) was the problem.
It was disconnecting and reconnecting without anyone using it.
After replacing it, the problem went away.