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Update Skype?
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04-09-2011 04:35
Hello,
I'm running Skype v5.5.0.114 and it's saying there is an update however when i try to update the window just sits at "Initializing.." I've tried the following;
* Run as administrator (my user is administrator)
* Restarting my PC, Router
* Cancel & tried it again.
* Ended Skype.exe via windows task manager and re-opened and tried again.
* Tried Disabling AVG firewall and such.
However none of theses work and when i try and download it from the Skype website it says i'm about to install an older version ect.. ect..
The only reason i wish to update is for the latest bug fixes and the sign me in auto fix (which i believe is resolved in the new release so i think i saw on here)
Any help?
Thank You,
Jordan.
Jordan.
Solved! Go to Solution.
Re: Update Skype?
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04-09-2011 04:39
try the full installer for version 5.5.0.115 instead.
http://www.skype.com/go/getskype-full
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Re: Update Skype?
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04-09-2011 04:41
Hi,
Thanks for the quick response, would this do a fresh install or just upgrade still? As i can't remmeber if i customised any settings before as i've had Skype for some time this is my first issue/problem.
Thanks.
Jordan.
Re: Update Skype?
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07-09-2011 11:02
Re: Update Skype?
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07-09-2011 11:36
Hello , I seem to be facing a similar problem - my current version of skype is 5.3, i would like to update to 5.5 for Windows XP.
I have been downloading the update file from skype homepage numerous times and what i always end up with is 'a problem connecting to the download server'.
Again I have tried deactivating the antivirus programme , opening the firewall , downloading & initiating as administrator. Nothing works so far.
I saw your advice here to download the full installer version - and this is what i have just done.
Unfortunately the installation only initiates and is interrupted & ends for no reason.
I am hoping that I can have your professional advice soon.
Re: Update Skype?
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07-09-2011 11:48
please try the links and suggesions mentioned here;
Alternative Download Links (for Windows and Mac)
Re: Update Skype?
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07-09-2011 15:44
bultraf wrote:Hello , I seem to be facing a similar problem - my current version of skype is 5.3, i would like to update to 5.5 for Windows XP.
I have been downloading the update file from skype homepage numerous times and what i always end up with is 'a problem connecting to the download server'.
Again I have tried deactivating the antivirus programme , opening the firewall , downloading & initiating as administrator. Nothing works so far.
I saw your advice here to download the full installer version - and this is what i have just done.
Unfortunately the installation only initiates and is interrupted & ends for no reason.
I am hoping that I can have your professional advice soon.
Before trying to isolate an issue, it's always best that one is running the latest Skype release. Which may in itself resolve the issue.
A new version has just been released September 1, 2011:
Please download/install this version from here, when prompted click the open or run button: http://download.skype.com/SkypeSetup.exe
This new version is 5.5.0.115 to check what version you have, using the main Skype client window please do:
Help -> About Skype
Re: Update Skype?
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23-09-2011 10:00
Re: Update Skype?
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23-09-2011 11:01
loos252 wrote:
thanks for the help. Had similar problem,.
You are very welcome, glad to help.
Update Skype?
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02-10-2011 18:02
ok I have tried everything I have read and still can't upgrade.Everytime I do it say the older version of skype 5.5 cannot be removed ...error 1603.Please Please help me ![]()
