Uninstall Skype Click to Call

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Uninstall Skype Click to Call

Hi! I couldn't sign in on Skype.

It always opened a pop-up page.

I tried to uninstall Skype and reinstall it but I could not completely uninstall it.

Why did I get a Windows Installer error 2738 everytime I tried to uninstall the Skype Click to Call?

angyel7
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Registered: 13-01-2012
Message 1 of 7 (7,792 Views)

Re: Uninstall Skype Click to Call

First you must make sure that you have the latest version of Internet Explorer installed on your computer. You don't need to use IE as your browser, but Skype needs IE for working properly. The 2738 error indicates that there are problems with vbscript on your computer. Most likely, JavaScript is not working either (pop-up page with a list of files?).

 

You need to try to correct the vbscript and JavaScript registrations:

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

If your Windows is 32-bit version then do this:

 

Type: regsvr32 jscript.dll, press Enter

Type: regsvr32 vbscript.dll, press Enter

 

If you have Internet Explorer 9 (IE9) installed, then additionally do this:

 

Type: regsvr32 jscript9.dll, press Enter

 

After each Enter you should receive a message saying something like: XXX.dll was successfully registered.

 

If your Windows is 64-bit version, then you need to ensure that in the Command prompt you are in the C:\Windows\SysWoW64\ directory. If you see that you are in System32 folder then type “cd ..”  (2 dots are important). And then type “cd syswow64”. Do the same registration commands as mentioned above.

 

Reboot your computer.

 

More explanation here:

 

http://community.skype.com/t5/Windows/Trying-to-login-and-get-sent-to-quot-Index-of-file-C-ProgramDa...

 

ruwim
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Registered: 27-06-2011
Message 2 of 7 (7,470 Views)

Re: Uninstall Skype Click to Call


angyel7 wrote:

Hi! I couldn't sign in on Skype.

It always opened a pop-up page.

I tried to uninstall Skype and reinstall it but I could not completely uninstall it.

Why did I get a Windows Installer error 2738 everytime I tried to uninstall the Skype Click to Call?


Please visit the thread below for instructions and suggestions on how to deal with such activities;

 

http://community.skype.com/t5/Windows/Index-of-file-C-ProgramData-Skype-Apps-login-Solution/m-p/4243...

Regards,
Tamim
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Tamim
Super Aviator
Kudos: 6094
Posts: 32360
Registered: 27-09-2011
Message 3 of 7 (7,463 Views)

Re: Uninstall Skype Click to Call

How can I deactivate Skype Click to Call in IE9?

I use IE9 under Win7, the 64-bit version

SKYPE worked perfectly until I updated it on April 15th. Now there appears in IE9 a SKYPE frame highlighting before, around and after numbers that look like telephone numbers. Unfortunately, this highlighting also appears with numbers which are NOT telephone numbers but technical or financial data. This is disturbing and misleading. We assume that Skype Click to Call has been activated. We would like to turn off / deactivate / uninstall this feature. See attached file containing technical data rather than phone numbers.

lucasdog
Casual Tourist
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Registered: 08-01-2012
Message 4 of 7 (6,438 Views)

Re: Uninstall Skype Click to Call

there should be a browser toolbar button that can be used to toggle the feature off and on

otherwise, if you insist, Click To Call can be uninstalled using the Control Panel
Regards,
Neil
Neil
Super Adventurer
Kudos: 297
Posts: 4816
Registered: 27-06-2011
Message 5 of 7 (6,425 Views)

Re: Uninstall Skype Click to Call

Hi! I couldn't sign in on Skype.

It always opened a pop-up page.

I tried to uninstall Skype and reinstall it but I could not completely uninstall it.

Why did I get a Windows Installer error 2738 everytime I tried to uninstall the Skype Click to Call?

jovilyn.pabiona
Casual Tourist
Kudos: 0
Posts: 1
Registered: 27-04-2014
Message 6 of 7 (277 Views)

Re: Uninstall Skype Click to Call


jovilyn.pabiona wrote:

Hi! I couldn't sign in on Skype.

It always opened a pop-up page.

I tried to uninstall Skype and reinstall it but I could not completely uninstall it.

Why did I get a Windows Installer error 2738 everytime I tried to uninstall the Skype Click to Call?


You computer has a missing or improperly registered vbscript.dll.  You can follow the guidance in this thread to resolve the issue:

 

http://community.skype.com/t5/Windows-desktop-client/Error-code-2378/td-p/412423

techfreak
Community Ambassador
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Registered: 30-11-2012
Message 7 of 7 (274 Views)
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