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Novel Adventurer
anantaa20
Posts: 2
Registered: ‎20-03-2012

There is no login box after I install skype

Skype prompted me that it needed to update. When I allowed the update, it installed the latest version, i.e. 5.8.0.1.58. However, after the latest installation, when I get to the login screen, I don't see any box where I log in. I can only see a blank blue screen with white clouds at the bottom and only "skype" "tools" and "help" menus at the top left corner. I have tried completely uninstalling and installing again but the same thing happens every time. What do I do to get skype to work?

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Casual Tourist
jackmccafferty2
Posts: 1
Registered: ‎20-03-2012

Re: There is no login box after I install skype

I have the same problem can anyone help?

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Super User
ruwim
Posts: 23,334
Registered: ‎27-06-2011

Re: There is no login box after I install skype


anantaa20 wrote:

Skype prompted me that it needed to update. When I allowed the update, it installed the latest version, i.e. 5.8.0.1.58. However, after the latest installation, when I get to the login screen, I don't see any box where I log in. I can only see a blank blue screen with white clouds at the bottom and only "skype" "tools" and "help" menus at the top left corner. I have tried completely uninstalling and installing again but the same thing happens every time. What do I do to get skype to work?


The problem is with your Internet Explorer and JavaScript.

 

Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

Go to Windows Start and in the Search box type winver.exe and then press Enter.

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

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Super User
ruwim
Posts: 23,334
Registered: ‎27-06-2011

Re: There is no login box after I install skype

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Casual Adventurer
epiic_rogue
Posts: 9
Registered: ‎20-03-2012

Re: There is no login box after I install skype

same problem here...:/

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Super User
ruwim
Posts: 23,334
Registered: ‎27-06-2011

Re: There is no login box after I install skype

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Casual Adventurer
epiic_rogue
Posts: 9
Registered: ‎20-03-2012

Re: There is no login box after I install skype

i think we will not get any help here....i wait 2h and nothing!!

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Super User
ruwim
Posts: 23,334
Registered: ‎27-06-2011

Re: There is no login box after I install skype


epiic_rogue wrote:

i think we will not get any help here....i wait 2h and nothing!!


You can only get help if you first answer these questions. The problem is with your Internet Explorer and JavaScript and the procedure for resolving this issue depends on your system configuration.

 

What version of Windows are you on? Is it 32-bit or 64-bit?

  

What is the version of Internet Explorer installed on your computer?

 

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1p1
Casual Tourist
1p1
Posts: 1
Registered: ‎25-03-2012

Re: There is no login box after I install skype

HI, i have the same problem, i'm running windows 7 64-bit and i have IE 9, although as a sie note i'd like to know why skype should depend on a browser i don't use....but as a side note, the main topic is making skype work again. Thanks for any help
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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: There is no login box after I install skype


1p1 wrote:
HI, i have the same problem, i'm running windows 7 64-bit and i have IE 9, although as a sie note i'd like to know why skype should depend on a browser i don't use....but as a side note, the main topic is making skype work again. Thanks for any help

See ruwim's post here for the likely solution to your problem:

 

http://community.skype.com/t5/Windows/Re-Installed-and-bizarre-outcome-on-Windows-7/m-p/507795#M4393...




Please note: I do not respond to requests for help via Private Message.
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