Skype won't upgrade

[madicollis]

Hey,

Everytime i try to upgrade skype, it won't let me because some file is missing and it happens when i try to install it as well :/ it's getting really annoying. It says when i try to upgrade it 'the older version of skype cannot be removed. Contact your technical support group.'

please help,

thanks

[ruwim]

Try to use this Microsoft tool to uninstall your current Skype installation and then install the new one.

http://support.microsoft.com/mats/Program_Install_and_Uninstall/en