Skype won't let me call or answer calls.

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
Reply

Re: Skype won't let me call or answer calls.

I'm having the same issue...I can't find the beta version to install...I tried the other things you suggested an nothing. Plus Windows 7 is not an option for compatibility. Please help!
marytello1159
Casual Tourist
Kudos: 0
Posts: 1
Registered: 05-08-2011
Message 11 of 15 (1,984 Views)

Re: Skype won't let me call or answer calls.

Have you installed the latest version?

 

Before trying to isolate an issue, it's always best that one is running the latest Skype release. Which may in itself resolve the issue.

 

A new version has just been released August 02, 2011:


Please click the "Get Skype" link at the top of this page and download the normal version of Skype, NOT the beta version to get this new version.

 

This new version is 5.5.0.113 to check what version you have, using the main Skype client window please do:

 

Help -> About Skype

 

TheUberOverLord
Aviator
Kudos: 585
Posts: 12505
Registered: 27-06-2011
Message 12 of 15 (1,982 Views)

Re: Skype won't let me call or answer calls.

My skype says there is a problem with playback device, what does that mean how do I fix it??? PLEASE HELP

cameron89691
Novel Tourist
Kudos: 0
Posts: 1
Registered: 23-11-2012
Message 13 of 15 (1,179 Views)

Re: Skype won't let me call or answer calls.


cameron89691 wrote:

My skype says there is a problem with playback device, what does that mean how do I fix it??? PLEASE HELP


What settings do you see for Speakers in Tools -> Options -> Audio settings? Is there more than one option avaiable in the selection box? Do you hear any sound when you press the test button next to this selection box?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6978
Posts: 44346
Registered: 27-06-2011
Message 14 of 15 (1,176 Views)

Re: Skype won't let me call or answer calls.

Just posting this in case anyone else ever has this issue and runs into this post while searching...

 

Easiest way to fix this is to right click on your sound icon on your taskbar and select Playback Devices. Then, right click on the active speaker device and and click Test Sound. If you were not able to successfully hear a sound or received an error, right click on the device again and click Disable, Then, by the same means, re-enable it. Test. You should hear sound at this point, Skype should now be working.

Ryden
Novel Tourist
Kudos: 0
Posts: 1
Registered: 06-01-2014
Message 15 of 15 (619 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling