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Novel Adventurer
jlytn88
Posts: 3
Registered: ‎27-04-2012
Accepted Solution

Skype won't launch and doesn't have any message that pops up

After upgrading my skype version to version 5.9, my skype would open right after the installation. But after I sign out and quit. Then try to sign in again, my skype wont launch anymore, without any message popping up. It just wont launch. I've tried uninstalling it completely, then reinstalling for 3 times now. But in the end, it would open first then later on it wont. I freally need any help. Please Please.

 

Im using Windows Xp. (If that helps)

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Skype won't launch and doesn't have any message that pops up

Since Skype opened the first time after you install, I suggest you start troubleshooting by resetting your Skype configuration files to see if it helps:

 

Hold the Windows key and type r.  In the box that comes up type %appdata% <enter>.  Scroll down to find the \Skype folder and rename it something like \Skype_old.  Restart Skype.

 

Note:  Renaming the Skype folder will move IM and call history to the renamed folder.  They can be recovered with a few extra steps.




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Novel Adventurer
jlytn88
Posts: 3
Registered: ‎27-04-2012

Re: Skype won't launch and doesn't have any message that pops up

Thank you so much for the answer. no matter how much I want to do what you told me to, I can't. Another problem popped up. I installed AVG 2012 last night, then uninstalled it using the removal tool because it makes my computer restart over and over again. Now I am trying to install Skype, but this message popped up. "An installation for AVG 2012 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes? (yes or no)" 

I definitely dont want AVG 2012. Any suggestion? Please help me again. . Please please  

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Skype won't launch and doesn't have any message that pops up

I suggest you contact AVG support to deal with your AVG problem:

 

http://free.avg.com/us-en/support

 

 

 




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Novel Adventurer
tepperchris
Posts: 2
Registered: ‎29-04-2012

Re: Skype won't launch and doesn't have any message that pops up

Mine is having the same problem but with mac any suggestions???

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Skype won't launch and doesn't have any message that pops up

Yep.  I suggest you post in the Mac forum. :wink:

 

http://community.skype.com/t5/Mac/bd-p/Mac




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Novel Adventurer
jlytn88
Posts: 3
Registered: ‎27-04-2012

Re: Skype won't launch and doesn't have any message that pops up

Thank you so much! :happy: I learned that you get what you pay for. Tsk would never download AVG again. Never Ever haha thank you again,
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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Skype won't launch and doesn't have any message that pops up

[ Edited ]

I usually subscripe to the old adage "you get what you pay for"  Also..."buy cheap, buy twice."  :happy:

 

But when it comes to Windows a/v and firewall, I've been very happy with Microsoft Security Essentials since it came out.  It defies the old adage. :wink:

 

Glad you're up and running.  :(y):




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