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Casual Adventurer
Roccofox
Posts: 7
Registered: ‎14-11-2011

Re: Skype uses 100% CPU

the ad comes back on after a certain period of time even if you have not quit and restarted skype!!!

 

Skype get it sorted please!

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Novel Tourist
rpatey
Posts: 1
Registered: ‎15-11-2011

Re: Skype uses 100% CPU

Same problems as you guys are reporting. CPU getting hammered. Quit Skype or "hide ad" and it stops.
Is anyone from Skype reading this thread or acknowledging there is a problem?

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Casual Adventurer
Roccofox
Posts: 7
Registered: ‎14-11-2011

Re: Skype uses 100% CPU

i am talking with a tech agent now and i have pointed them to this thread.

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Casual Adventurer
Roccofox
Posts: 7
Registered: ‎14-11-2011

Re: Skype uses 100% CPU

Jackie Lyn D. G.
Please understand that Skype ads are set up by default. At of the moment, we do not have the option to remove this from your Skype home screen.
09:52:24 gc.thomas.farrell
ok but are you aware of the issues it is causing many users? it is thrashing the CPU and cause laptops to overheat and shutdown
09:53:31 Jackie Lyn D. G.
I am sorry but we have not received this kind of issues and we are unaware. Rest assured that I'll have this forwarded to our development team. Thank you for your input.
09:54:03 gc.thomas.farrell
ok please point the development team to this thread



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Novel Tourist
klatto
Posts: 1
Registered: ‎15-11-2011

Re: Skype uses 100% CPU

For info, I'm having the same problems...

 

:sad:

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Skype uses 100% CPU

[ Edited ]

Also just for info, I cannot duplicate the problem nor the results. 

 

I do have a subscription so I don't normally see those annoying ads, but I also have a couple of other Skype accounts that don't have a subscription.  If I signon to one of them I definitely see the ads but my CPU use stays at zero if I'm not on a call.

 

I'm back to wondering if the CPU use issue is hardware/firmware/software related.

 

My system:

Win 7 Pro (x64) SP1

Intel i7 930 @2.8 GHz CPU

12 GB RAM

nVidia GeForce 9800GT graphics driver 2.8562

IE9 & Firefox 8

Microsoft Security Essentials

Skype 5.6.0.110

Flash 11.0.1.152 

 

edit:

Tried the same experiment on a less powerful i3 CPU based laptop with the same results.  Also on a 5 year old Win XP machine...same-o, same-o.   Zero CPU activity when Skype is idling.

 




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Casual Adventurer
Roccofox
Posts: 7
Registered: ‎14-11-2011

Re: Skype uses 100% CPU

skype version 5.6.x.x??

 

I'm on 5.5.0.124 and it says it is the latest version when i check for updates?

 

possible the issue is not on that version ?

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Skype uses 100% CPU

Maybe.  You can get the full installer for v5.6.0.110 here if you want to give it a try:

http://www.skype.com/go/getskype-full-56

 




Please note: I do not respond to requests for help via Private Message.
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Claudius
Posts: 4,706
Kudos: 5,898
Solutions: 366
Registered: ‎22-06-2011

Re: Skype uses 100% CPU

Thanks for bringing this to our attention.
Sorry to hear that obviously some ad is causing this problem to some users. Can you report back on which ad was showing when you encountered this CPU usage spike caused by the Skype.exe process?
Can you all confirm that it happens on the 5.5.0.124 Skype version (You can check your version in menu "Help -> About")?

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Casual Adventurer
Tel911
Posts: 12
Registered: ‎15-11-2011

Re: Skype uses 100% CPU

Hi I cant remember what advert it was but it has dissapeared now and the problem has gone with it
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