Skype tells me 'Skype Home unavailable'

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Accepted Solution

Skype tells me 'Skype Home unavailable'

Hi. 


When I sign into Skype with my account it says
'Skype Home unavailable

Skype Home is unavailable at the moment. Check back later to see your news and alerts.

It's easy to start a conversation on Skype:

  • Choose a contact and start talking
  • Call a phone or mobile from the dial pad, or send an SMS.'

I tried to delete Skype from my computer and then reinstall it, but it still says the same. 
Also I can't send requests to others and I can't get their requests either. 

The funny thing is though, that it works just fine on my iPhone. 

Accepted Solution

by Tamim

Make sure your connection status is set to online.

 

online.png

 

 

try to Reset Internet Explorer settings.

http://support.microsoft.com/kb/923737

 

try to delete temporary internet files

http://support.microsoft.com/kb/260897

 

now try running skype

View solution in original post
anjaanjans
Novel Tourist
Kudos: 5
Posts: 1
Registered: 20-08-2012
Message 1 of 30 (32,995 Views)

Re: Skype tells me 'Skype Home unavailable'

[ Edited ]

Make sure your connection status is set to online.

 

online.png

 

 

try to Reset Internet Explorer settings.

http://support.microsoft.com/kb/923737

 

try to delete temporary internet files

http://support.microsoft.com/kb/260897

 

now try running skype

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 8192
Posts: 32360
Registered: 27-09-2011
Message 2 of 30 (32,985 Views)

Re: Skype tells me 'Skype Home unavailable'

I tried the info that Tamin sent to me and I still am not connecting and when I click on "online", it still shows my status as the skype symbol as white with a bluish line around it and the center moving as like it is trying to connect and the same message as before.

Skype Home unavailable

Skype Home is unavailable at the moment. Check back later to see your news and alerts.

It's easy to start a conversation on Skype:

  • Choose a contact and start talking
  • Call a phone or mobile from the dial pad, or send an SMS.
lkwdcherri
Casual Adventurer
Kudos: 1
Posts: 7
Registered: 03-09-2012
Message 3 of 30 (32,591 Views)

Re: Skype tells me 'Skype Home unavailable'


lkwdcherri wrote:

I tried the info that Tamin sent to me and I still am not connecting and when I click on "online", it still shows my status as the skype symbol as white with a bluish line around it and the center moving as like it is trying to connect and the same message as before.

Skype Home unavailable

Skype Home is unavailable at the moment. Check back later to see your news and alerts.

It's easy to start a conversation on Skype:

  • Choose a contact and start talking
  • Call a phone or mobile from the dial pad, or send an SMS.

What Firewall and Antivirus applications are installed on your computer?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 7400
Posts: 36784
Registered: 27-06-2011
Message 4 of 30 (32,585 Views)

Re: Skype tells me 'Skype Home unavailable'


lkwdcherri wrote:

I tried the info that Tamin sent to me and I still am not connecting and when I click on "online", it still shows my status as the skype symbol as white with a bluish line around it and the center moving as like it is trying to connect and the same message as before.

Skype Home unavailable

Skype Home is unavailable at the moment. Check back later to see your news and alerts.

It's easy to start a conversation on Skype:

  • Choose a contact and start talking
  • Call a phone or mobile from the dial pad, or send an SMS.

have you tried to reset you internet explorer settings? add Skype application to your antivirus / firewall ... exclusion/trusted programs lists.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 8192
Posts: 32360
Registered: 27-09-2011
Message 5 of 30 (32,560 Views)

Re: Skype tells me 'Skype Home unavailable'

Yes I have tried all that you sent to me .. and still will not log me into skype, keeps telling me I am not connected to internet, but as you can see, I am on internet sending this thru the skype website

 

lkwdcherri
Casual Adventurer
Kudos: 1
Posts: 7
Registered: 03-09-2012
Message 6 of 30 (32,513 Views)

Re: Skype tells me 'Skype Home unavailable'


lkwdcherri wrote:

Yes I have tried all that you sent to me .. and still will not log me into skype, keeps telling me I am not connected to internet, but as you can see, I am on internet sending this thru the skype website

 


What anti-virus application or security suite is installed on your PC?

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 8192
Posts: 32360
Registered: 27-09-2011
Message 7 of 30 (32,509 Views)

Re: Skype tells me 'Skype Home unavailable'

i have norton internet security is this part of the problem

 

yvonne2002
Casual Adventurer
Kudos: 0
Posts: 9
Registered: 06-09-2012
Message 8 of 30 (32,470 Views)

Re: Skype tells me 'Skype Home unavailable'

The problem is that you have the skype new version, try usin a computer with an older version and you will be adding contacts again. When they updated the new version they built this problem for us users. Hopefully they will update their professionals to stop building us problems.
Mayk
Novel Tourist
Kudos: 2
Posts: 1
Registered: 10-09-2012
Message 9 of 30 (32,341 Views)

Re: Skype tells me 'Skype Home unavailable'


lkwdcherri wrote:

I tried the info that Tamin sent to me and I still am not connecting and when I click on "online", it still shows my status as the skype symbol as white with a bluish line around it and the center moving as like it is trying to connect and the same message as before.

Skype Home unavailable

Skype Home is unavailable at the moment. Check back later to see your news and alerts.

It's easy to start a conversation on Skype:

  • Choose a contact and start talking
  • Call a phone or mobile from the dial pad, or send an SMS.

 

 

ffffffff
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 23-10-2012
Message 10 of 30 (30,900 Views)
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