Re: Skype not working - only splash screen showed,...

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Skype not working - only splash screen showed, no login

I am unable to use skype - it is only displaying a splash screen with three options : Skype, Tools and Help.  I cannot login.

 

what is the problem?  Skype used to work on this computer.

 

Thanks

CEP187
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Message 1 of 11 (1,444 Views)

Re: Skype not working - only splash screen showed, no login

Additional information - Windows 7 64 bit....

CEP187
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Message 2 of 11 (1,371 Views)

Re: Skype not working - only splash screen showed, no login

yeah me too

 

it says

Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 5.8.0.156
Application Timestamp: 4f3bb389
Fault Module Name: Skype.exe
Fault Module Version: 5.8.0.156
Fault Module Timestamp: 4f3bb389
Exception Code: c0000005
Exception Offset: 001e4187
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

please help us...what does it means

danielkarta
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Message 3 of 11 (1,364 Views)

Re: Skype not working - only splash screen showed, no login


CEP187 wrote:

Additional information - Windows 7 64 bit....


What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

ruwim
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Registered: 27-06-2011
Message 4 of 11 (1,355 Views)

Re: Skype not working - only splash screen showed, no login


danielkarta wrote:

yeah me too

 

it says

Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 5.8.0.156
Application Timestamp: 4f3bb389
Fault Module Name: Skype.exe
Fault Module Version: 5.8.0.156
Fault Module Timestamp: 4f3bb389
Exception Code: c0000005
Exception Offset: 001e4187
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

please help us...what does it means


Your issue is different. See this and start your own thread.

 

http://community.skype.com/t5/Windows/quot-skype-has-stopped-working-quot-error-message/m-p/524303#M...

ruwim
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Registered: 27-06-2011
Message 5 of 11 (1,350 Views)

Re: Skype not working - only splash screen showed, no login

trying to find an answer, does anyone ever get any support from the skype people?

this is becoming a real problem.

Bollocks
Novel Adventurer
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Registered: 02-03-2012
Message 6 of 11 (1,246 Views)

Re: Skype not working - only splash screen showed, no login

The same problem is happening with me!!! I have a Windows Vista computer, and Skype has always worked fine on it. But recently, when I click the Skype icon, just the outline of the window comes up. I can see only the red "X" button in the top right corner, and below the Skype symbol, I can see "Skype", "Tools", and "Help". I just tried uninstalling the whole thing and reinstalling it with 5.10, but it's exactly the same. Help????

jabberfamily
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Registered: 22-06-2012
Message 7 of 11 (1,236 Views)

Re: Skype not working - only splash screen showed, no login

contacted Skype support--just follow these steps: 

 

-Right click the Skype icon on the bottom right of your Taskbar, and click "Quit". 

-Right click on your desktop and click New>Shortcut

-Copy this: "C:\Program Files\Skype\Phone\Skype.exe" /legacylogin 

-(Copy the ENTIRE THING! Spaces and quotation marks included. Everything after "Copy this:"

-Paste it into the blank on the New Shortcut window. 

-Click "Next", give it the name "Skype", and click Finish. 

-PRESTO!!! Click on the new icon on your desktop and the Skype login page should come up. 

 

 

jabberfamily
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Registered: 22-06-2012
Message 8 of 11 (1,234 Views)

Re: Skype not working - only splash screen showed, no login

its not working
demetriapearce
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Registered: 22-06-2012
Message 9 of 11 (1,230 Views)

Re: Skype not working - only splash screen showed, no login

Well, that may be because I have a Windows Vista...I don't know. If you have something different, that might be why, but if you have the same and it doesn't work, then contact the Customer Support. The chat thing works pretty well! And if you get an answer...post it here, to help other people out!!!

jabberfamily
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Posts: 3
Registered: 22-06-2012
Message 10 of 11 (1,224 Views)
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