Skype not working on Windows 7

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Skype not working on Windows 7

[ Edited ]

Hello.

I was wondering if anyone can help me. I believe this started to happen after I updated to the latest version of Skype... Problably 6.6? I'm not sure.

Anyway, after that, I haven't been able to use it. The window is blank, and I see nothing there but the bar on top that says "Skype - Tools - Help", even though I can't access any of those options.

I've been using an older version (6.1.0.129), and this one works, but I need to log in with my windows live account and none of those versions seem to work now.

If I need to add up any detail, please, feel free to ask.

Thanks in advance

Amgf39
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Message 1 of 7 (2,920 Views)

Re: Skype not working on Windows 7

Did you try uninstalling it completely and reinstalling it back ?  Also try instead of installing with the old setup, download a fresh copy from skype website and install it..  Hope this will help your issue..

Global Media Advisor at RG and Adventure Guy During Free Times..
RayJAnderson
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Message 2 of 7 (2,900 Views)

Re: Skype not working on Windows 7

[ Edited ]

If completely is through the Control Panel "Uninstall a Program" feature, I did that a few times and I also looked up for older (but not so old) versions of it, but it still didn't work... Always the same problem.

Amgf39
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Message 3 of 7 (2,893 Views)

Re: Skype not working on Windows 7

[ Edited ]

The problem is with your Internet Explorer and JavaScript.

 

Please, answer first these questions:

 

Is your Windows 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

ruwim
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Message 4 of 7 (2,864 Views)

Re: Skype not working on Windows 7

I never had Internet Explorer installed in this computer. And since Skype never complained, I didn't even think about it. It works now... Thank you for the time.

Amgf39
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Message 5 of 7 (2,851 Views)

Re: Skype not working on Windows 7

Hi, my friends Skype is not working, every time she trys to open it, it gives her the login screen, but no options, only a blue backdrop, she has uninstalled and reinstalled several times, but to no avail, please help!

Frogbear02
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Message 6 of 7 (930 Views)

Re: Skype not working on Windows 7


Frogbear02 wrote:

Hi, my friends Skype is not working, every time she trys to open it, it gives her the login screen, but no options, only a blue backdrop, she has uninstalled and reinstalled several times, but to no avail, please help!


Ask her to try this:

 

http://community.skype.com/t5/Windows-desktop-client/Can-t-login-because-there-re-no-text-boxes-to-d...

ruwim
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