Skype not opening

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Skype not opening

I just reinstalled my windows and unnistaled default windows 8 skype. Now i wanted to install desktop i downloaded full installer for skype, i start installation and it says this may take a while and it closes like 5 to max 10 secons it puts shortcut on desktop and when i try to run it nothing happens skype does not show up, In the Program Files (86) /skype older  there are only 2 folder phone and updater and i cant run skype or updater.

ruwim
Community Ambassador

images.message_type_solution.altAccepted Solution

The diagnostics file contains error reports with the famous Skype crash on msvcrt.dll (Microsoft Visual C++ Runtime ) library with offset 0000b1b0. The only known solution (at least insofar) is to force Windows 8.1 to install/reinstall .Net 3.5 Framework.

 

http://community.skype.com/t5/Windows-desktop-client/Skype-crashes-during-log-in-screen/m-p/3002256#...

 

Se also this MS article:

 

http://msdn.microsoft.com/en-us/library/hh506443(v=vs.110).aspx

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ArcaneWater
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Message 1 of 12 (1,916 Views)

Re: Skype not opening

Open the Phone folder. Do you see there the Skype executable (Skype.exe)?

ruwim
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Message 2 of 12 (1,909 Views)

Re: Skype not opening

Yes i double click and same nothing shows up.

ArcaneWater
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Message 3 of 12 (1,907 Views)

Re: Skype not opening

Please,  run the DirectX diagnostics tool.

 

Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.

 

Be aware that you will have to zip this file before attaching it here.

ruwim
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Message 4 of 12 (1,903 Views)

Re: Skype not opening

[ Edited ]

Here you go

ArcaneWater
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Kudos: 5
Posts: 3
Registered: 29-03-2014
Message 5 of 12 (1,898 Views)

Re: Skype not opening

The diagnostics file contains error reports with the famous Skype crash on msvcrt.dll (Microsoft Visual C++ Runtime ) library with offset 0000b1b0. The only known solution (at least insofar) is to force Windows 8.1 to install/reinstall .Net 3.5 Framework.

 

http://community.skype.com/t5/Windows-desktop-client/Skype-crashes-during-log-in-screen/m-p/3002256#...

 

Se also this MS article:

 

http://msdn.microsoft.com/en-us/library/hh506443(v=vs.110).aspx

ruwim
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Kudos: 7059
Posts: 44602
Registered: 27-06-2011
Message 6 of 12 (1,892 Views)

Re: Skype not opening

I have downloaded the new version of skype, but all I get when I want to sign in is the skype page without any login or password option, am I doing something wrong? It was working prior to updating it, I have deleted and reinstulled but the same issue persists!!

kconfusion
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Registered: 30-03-2014
Message 7 of 12 (1,385 Views)

Re: Skype not opening


kconfusion wrote:

I have downloaded the new version of skype, but all I get when I want to sign in is the skype page without any login or password option, am I doing something wrong? It was working prior to updating it, I have deleted and reinstulled but the same issue persists!!


Try first this:

 

http://community.skype.com/t5/Windows-desktop-client/Can-t-login-because-there-re-no-text-boxes-to-d...

ruwim
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Message 8 of 12 (1,383 Views)

Re: Skype not opening

I have just done the same thing and have the same problem. Hope we get a resolution to this. Everything seems to be ok but the Skype screen opens with no ability to sign in!
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Hf9292
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Message 9 of 12 (1,347 Views)

Re: Skype not opening


Hf9292 wrote:
I have just done the same thing and have the same problem. Hope we get a resolution to this. Everything seems to be ok but the Skype screen opens with no ability to sign in!

Have you tried this?

 

http://community.skype.com/t5/Windows-desktop-client/Can-t-login-because-there-re-no-text-boxes-to-d...

ruwim
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Message 10 of 12 (1,341 Views)
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