Skype loading error, Home page won't load and won'...

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Skype loading error, Home page won't load and won't update.

[ Edited ]

A few problems:

1. I always get the following message when loading skype;
DISK I/O error. Right-click the skype icon in the windows taskbar at the bottom right of your screen and choose quit. Then restart skype. If you keep seeing this error contact Skype customer support.

2. The home page never loads when I log in, just has the blue circle animation on loop.

3. When I check for updates, it just closes itself midway or when it does hit 100% it doesn't do anything.

I have tried uninstalling and reinstalling which gave me version 5.3, but then I found a link on this forum for 5.5. So I'm on 5.5 now but still having the same problems.

Thanks.

Accepted Solution

by TheUberOverLord

Benlaw92 wrote:

A few problems:

1. I always get the following message when loading skype;
DISK I/O error. Right-click the skype icon in the windows taskbar at the bottom right of your screen and choose quit. Then restart skype. If you keep seeing this error contact Skype customer support.

2. The home page never loads when I log in, just has the blue circle animation on loop.

3. When I check for updates, it just closes itself midway or when it does hit 100% it doesn't do anything.

I have tried uninstalling and reinstalling which gave me version 5.3, but then I found a link on this forum for 5.5. So I'm on 5.5 now but still having the same problems.

Thanks.


Please see this: http://support.skype.com/en-us/faq/FA10143/Why-do-I-get-a-Disk-I-O-error-when-I-try-to-sign-in-to-Skype

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Benlaw92
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Registered: 20-09-2011
Message 1 of 6 (4,148 Views)

Re: Skype loading error, Home page won't load and won't update.


Benlaw92 wrote:

A few problems:

1. I always get the following message when loading skype;
DISK I/O error. Right-click the skype icon in the windows taskbar at the bottom right of your screen and choose quit. Then restart skype. If you keep seeing this error contact Skype customer support.

2. The home page never loads when I log in, just has the blue circle animation on loop.

3. When I check for updates, it just closes itself midway or when it does hit 100% it doesn't do anything.

I have tried uninstalling and reinstalling which gave me version 5.3, but then I found a link on this forum for 5.5. So I'm on 5.5 now but still having the same problems.

Thanks.


Please see this: http://support.skype.com/en-us/faq/FA10143/Why-do-I-get-a-Disk-I-O-error-when-I-try-to-sign-in-to-Sk...

TheUberOverLord
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Registered: 27-06-2011
Message 2 of 6 (3,949 Views)

Re: Skype loading error, Home page won't load and won't update.

Thanks, that might have solved the DISK I/O thing.
But I'll just assume the update and home screen thing gets fixed in the next update.

Benlaw92
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 20-09-2011
Message 3 of 6 (3,945 Views)

Re: Skype loading error, Home page won't load and won't update.

There seems to be an issue with the Skype server and the Home page at the moment, for some. If all your other Skype functions are currently working, it should return back to normal soon. Skype is aware of this issue and working on it.


If you are having other issues besides the Skype home issue, please post them here.


That said, some have stated that stopping Skype, clearing their browser cache for IE ("Internet Explorer") and deleting thier temp files and starting Skype has resolved their issues. Others have said it has not.

 

TheUberOverLord
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Registered: 27-06-2011
Message 4 of 6 (3,938 Views)

Re: Skype loading error, Home page won't load and won't update.

New hard drive, when I sign in to skype it takes me to account page and not page to make calls

gilliland30
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Registered: 25-04-2012
Message 5 of 6 (3,144 Views)

Re: Skype loading error, Home page won't load and won't update.


gilliland30 wrote:

New hard drive, when I sign in to skype it takes me to account page and not page to make calls


Have you actually installed Skype program on your computer?

 

www.skype.com/intl/en/get-skype/on-your-computer/windows/

ruwim
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