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Casual Adventurer
Djerv
Posts: 6
Registered: ‎25-01-2012

Skype launch problems

So I've been searching this support network for solutions for my problem, without any luck so far. I've been trying to install Skype for a few days now with different versions and so on. I've tried beta,update versions and so on.I have no AV turned on, and tried it with windows FW turned off.

 

I simply cannot launch Skype after install. In my folder after installation I can find a "desktop.ini" and a folder named Phone with the Skype.exe file.

When the installation ends it says sometimes that the .exe file is corrupt, and some other times it doesnt happend anything.

 

I can see application errors in my event viewe:

 

Application Name: Skype.exe, versjon: 5.7.0.137, tidsangivelse: 0x4f0c197f
Fault Module Name: Skype.exe, versjon: 5.7.0.137, tidsangivelse: 0x4f0c197f
Exception Code: 0xc0000005
Feilforskyvning: 0x001a3c10
Feil prosess-ID: 0x600
Feil starttid for program: 0x01ccdba6221ce770
Feil programbane: C:\Program Files (x86)\Skype\Phone\Skype.exe
Feil modulbane: C:\Program Files (x86)\Skype\Phone\Skype.exe
Rapport-ID: 6052630b-4799-11e1-92d9-6c626d342389

 

Any help is truly appreciated :bigsmile:

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Super User
ruwim
Posts: 23,334
Registered: ‎27-06-2011

Re: Skype launch problems

What Internet Security software do you have installed? Maybe some kind of key-logger, parental control or similar? See this:

 

http://community.skype.com/t5/Windows/Error-Skype-​Corrupt/m-p/176874/highlight/true#M18078

 

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Casual Adventurer
Djerv
Posts: 6
Registered: ‎25-01-2012

Re: Skype launch problems

At the moment I have Microsoft Security Essentials.

Can't seem to open the "old thread" link as I get redirected to the new forum.

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Super User
ruwim
Posts: 23,334
Registered: ‎27-06-2011

Re: Skype launch problems

Unfortunately, “the old thread” is no longer accessible, because the old Skype forum is now closed and all threads been removed. The contents can only be accessed using Google cache, but is hard to read

 

http://boardreader.com/thread/Executable_corrupted_Error_Unfortunately_h3fjXg9kn.html

 

See Replay 9 and 10.

 

However, was your error message actually the same, i.e. “Unfortunately the Skype executable is corrupted”?

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Casual Adventurer
Djerv
Posts: 6
Registered: ‎25-01-2012

Re: Skype launch problems

Tried the suggestions in those replies. Been closing all but the essenstial processes, reinstall skype but same corrupt executable error(even tried to install in offline mode).

I have feeling that there's something silly blocking Skype. This laptop is 2 weeks old, and there's no virus,keylogging program as far as I can tell.

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Super User
ruwim
Posts: 23,334
Registered: ‎27-06-2011

Re: Skype launch problems

If you open this folder on your computer

 

 C:\Program Files (x86)\Skype\Phone\

 

and then double click on the Skype.exe file, what happens then?

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Casual Adventurer
Djerv
Posts: 6
Registered: ‎25-01-2012

Re: Skype launch problems

I get the corrupted exe error, please reinstall(with the combability mode off. If I turn the combability mode on "wiindows 7" then the error doesnt show up, just wont launch.

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Casual Adventurer
Djerv
Posts: 6
Registered: ‎25-01-2012

Re: Skype launch problems

I solved it! I run intel i5 core processor with integrated grapichs(which I cant turn off in bios or anything) and a Nvidia GT555 videocard. What I had to do is to right click Skype and set it to run with the Intel intergrated grapichs.

 

So if there's anyone else having new intel processor with the new intel intergrated grapichs, aswell with another grapichs card, they may try this.

 

There may be some configurations in the nvidia control panel to allow skype.

 

Thanks alot for your support Ruwin :wink:

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Super User
ruwim
Posts: 23,334
Registered: ‎27-06-2011

Re: Skype launch problems

Actually, no Compatibility mode should be selected for Skype.

 

You have excluded any key-logger or similar, but what about some debugging software?

 

Just in order to exclude this possibility: Start Windows System Configuration (msconfig.exe). Go to the Boot tab -> Advanced options. Make sure that no options are selected there, especially the “Debug” option.

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Super User
ruwim
Posts: 23,334
Registered: ‎27-06-2011

Re: Skype launch problems


Djerv wrote:

I solved it! I run intel i5 core processor with integrated grapichs(which I cant turn off in bios or anything) and a Nvidia GT555 videocard. What I had to do is to right click Skype and set it to run with the Intel intergrated grapichs.

 

So if there's anyone else having new intel processor with the new intel intergrated grapichs, aswell with another grapichs card, they may try this.

 

There may be some configurations in the nvidia control panel to allow skype.

 

Thanks alot for your support Ruwin :wink:


This was something really new.:(y): With respect to nVidia Control Panel, then this might be of some relevance:

 

http://community.skype.com/t5/Video-on-Windows/Remedy-for-distorted-video-with-nVidia-display-adapat...

 

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