Skype home unavailable

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Skype home unavailable

[ Edited ]

Hi, my Skype video calling has been going perfectly until a few weeks ago........the message 'Skype home unavailable.  Check back later to see your news and alerts' comes up every time so I can't video call my friends.   I have uninstalled Skype and then reinstalled it but I'm still getting the same messge.    Can anyone help me get this sorted, I'd be most grateful.

Thanks

Gail

 

 

EDIT : title/message case changed

choylarn
Novel Adventurer
Kudos: 13
Posts: 4
Registered: 08-03-2012
Message 1 of 68 (62,467 Views)

Re: SKYPE HOME UNAVAILABLE

You should check your connection status. How does the status icon located left to your name look like? It should be solid green with a white checkmark inside. Try to change the connection status using the dropdown arrow next to this icon.

ruwim
Community Ambassador
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Kudos: 6961
Posts: 44315
Registered: 27-06-2011
Message 2 of 68 (62,454 Views)

Re: SKYPE HOME UNAVAILABLE

Thanks ruwim, I'm not getting that message now.   'Video call' is greyed out, all my contacts are offline but am I correct in thinking that if one of them came online and I want to contact them, I would be able to if I selected 'video call'?

Gail

 

P.S.  I'm not sure what Kudos means at the bottom of the email, can you explain please.  I do know the meaning of the word kudos....thanks

choylarn
Novel Adventurer
Kudos: 13
Posts: 4
Registered: 08-03-2012
Message 3 of 68 (62,443 Views)

Re: SKYPE HOME UNAVAILABLE

Video call button should be available if a contact is Online and of course, if you webcam is working.

 

Kudos is just a kind of appreciation for providing a helpful answer or advice.

ruwim
Community Ambassador
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Kudos: 6961
Posts: 44315
Registered: 27-06-2011
Message 4 of 68 (62,436 Views)

Re: SKYPE HOME UNAVAILABLE

Okidoki........thanks a lot

 

choylarn
Novel Adventurer
Kudos: 13
Posts: 4
Registered: 08-03-2012
Message 5 of 68 (62,433 Views)

Re: SKYPE HOME UNAVAILABLE

Discovered similar error message and dealt with successfully as you recommended.  Thank you very much for your help.

johnwalden1946
Novel Tourist
Kudos: 0
Posts: 1
Registered: 28-05-2012
Message 6 of 68 (61,410 Views)

I am an idiot.

Never thought of looking at my status button. Glad there are people there quicker than I am

asieg33
Casual Tourist
Kudos: 1
Posts: 1
Registered: 28-05-2012
Message 7 of 68 (61,383 Views)

Re: SKYPE HOME UNAVAILABLE

Hi sorry to bother you, but I'm getting that message as well, and when I go into the icon selection list next to my name I've just got arrows going round and round in a grey circle!  I've tried to change status to online, but nothing happens!  Any suggestions please?

gaynor016
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 22-06-2012
Message 8 of 68 (60,503 Views)

Re: SKYPE HOME UNAVAILABLE


gaynor016 wrote:

Hi sorry to bother you, but I'm getting that message as well, and when I go into the icon selection list next to my name I've just got arrows going round and round in a grey circle!  I've tried to change status to online, but nothing happens!  Any suggestions please?


What Firewall and Antivirus applications are installed on your computer?

ruwim
Community Ambassador
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Kudos: 6961
Posts: 44315
Registered: 27-06-2011
Message 9 of 68 (60,501 Views)

Re: SKYPE HOME UNAVAILABLE

Haven't got a clue, total novice to computers/skype.......how do I find out?  I've got a Toshiba Satellite C6070D-11K, installed with E2 Vision, Windows 7, Toshiba Easy Media, Dual Core and AMD Graphics and Energy Star........if that means anything to you?  Sorry to be such a technophobe!

gaynor016
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 22-06-2012
Message 10 of 68 (60,493 Views)
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