Skype home unavailable [ Edited ]

[choylarn]

Hi, my Skype video calling has been going perfectly until a few weeks ago........the message 'Skype home unavailable.  Check back later to see your news and alerts' comes up every time so I can't video call my friends.   I have uninstalled Skype and then reinstalled it but I'm still getting the same messge.    Can anyone help me get this sorted, I'd be most grateful.

Thanks

Gail

EDIT : title/message case changed

[ruwim]

You should check your connection status. How does the status icon located left to your name look like? It should be solid green with a white checkmark inside. Try to change the connection status using the dropdown arrow next to this icon.

[choylarn]

Thanks ruwim, I'm not getting that message now.   'Video call' is greyed out, all my contacts are offline but am I correct in thinking that if one of them came online and I want to contact them, I would be able to if I selected 'video call'?

Gail

P.S.  I'm not sure what Kudos means at the bottom of the email, can you explain please.  I do know the meaning of the word kudos....thanks

[ruwim]

Video call button should be available if a contact is Online and of course, if you webcam is working.

Kudos is just a kind of appreciation for providing a helpful answer or advice.

[choylarn]

Okidoki........thanks a lot

[johnwalden1946]

Discovered similar error message and dealt with successfully as you recommended.  Thank you very much for your help.

[asieg33]

Never thought of looking at my status button. Glad there are people there quicker than I am

[gaynor016]

Hi sorry to bother you, but I'm getting that message as well, and when I go into the icon selection list next to my name I've just got arrows going round and round in a grey circle!  I've tried to change status to online, but nothing happens!  Any suggestions please?

[ruwim]

---

gaynor016 wrote:

Hi sorry to bother you, but I'm getting that message as well, and when I go into the icon selection list next to my name I've just got arrows going round and round in a grey circle!  I've tried to change status to online, but nothing happens!  Any suggestions please?

---

What Firewall and Antivirus applications are installed on your computer?

[gaynor016]

Haven't got a clue, total novice to computers/skype.......how do I find out?  I've got a Toshiba Satellite C6070D-11K, installed with E2 Vision, Windows 7, Toshiba Easy Media, Dual Core and AMD Graphics and Energy Star........if that means anything to you?  Sorry to be such a technophobe!