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Novel Adventurer
kitaria2
Posts: 2
Registered: ‎20-11-2011

Re: Skype has stopped working

I've been having the same issue for the last month at least. I'm afraid to download the beta b/c of what it could do to my computer. Skype on my android works just fine but it won't work on my computer. The interesting thing is that my boyfriend has skype on HIS computer and it works fine, no issues. Please help!!!

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Honorary Adventurer
af4
Posts: 457
Registered: ‎11-09-2011

Re: Skype has stopped working

http://skype.com/go/getskype-beta------this is the link to install the latest version from skype that will fix the crash issue that has been occuring for some time now---If u read many ,many posts thru out this forum it has been advised by both skype users and skype moderators that this latest version of skype that was introduced on November 17th will fix the crashing issue many are expierencing--it is Skype Beta 5.7--and it works--just read the posts---thru out this forum--

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Novel Adventurer
eliehabib
Posts: 4
Registered: ‎14-12-2011

Re: Skype has stopped working

Hello Sarge, it seems you are the one that could help.. I have unlimited subscrip to the US and have been calling landline home for 18 mths now no pb. Now the connection hangs up or they can't hear me, suddenly. I tried many things to no avail. Ideas? thanks in advance.

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Novel Adventurer
wolverinedad3
Posts: 2
Registered: ‎06-01-2012

Re: Skype has stopped working

I have tried the beta version, but I still get the message "Problem with recording device." when I try to make a test call to "Echo | Sound Test Service."  When setting up the beta version, I was not able to do any audio, either hearing test sounds or getting feedback from speaking into the microphone.  The video worked fine.   I am using a HP Laptop running Windows 7 Home Premium.   The audio seems to work fine when testing from the taskbar. Any more suggestions.

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Novel Tourist
Cara
Posts: 1
Registered: ‎07-01-2012

Re: Skype has stopped working

All: I have the same issue. Can anyone give a solution so that a non-IT person can understand? I only use computers for very basic needs like skype and car hardly follow the "solutions" given to help computer experts. Help!!!
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Casual Adventurer
fdlawlor
Posts: 7
Registered: ‎02-01-2012

Re: Skype has stopped working

NO THE BETA ISN'T FIXING THE PROBLEM FOR MANY PEOPLE.

 

When is Skype going to address this problem adequately?

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Novel Tourist
beth73868991
Posts: 1
Registered: ‎08-01-2012

Re: Skype has stopped working

I've upgraded, un-installed, then re-installed.

Still not working!  When will you have a solution?

Thanks.

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Super User
TheUberOverLord
Posts: 12,499
Registered: ‎27-06-2011

Re: Skype has stopped working

The quickest method currently to resolve this, is to install over what you have. using the beta release here: http://skype.com/go/getskype-beta

 

If the above fails:

 

If you are using Win7 Please try this:

Open Windows Event Viewer. Go to Custom Views -> Administrative Events. Look for the recent error messages. Click on any errors and post the details here if they happen at the time things fail.

Otherwise do this:

Using your Windows Control Panel:

Adminstrator Tools -> Event Viewer

Click on System and later Applications, do you see any errors logged during the times this happens, if so what errors ("If you click on the errors you can get more details and copy/paste them here")?

Also, please check times after you reboot to see if any errors are produced when you system is restarting.

Are you current with ALL Windows Updates and any Updates from your manufacturers web site for your system and any attached devices?


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Novel Adventurer
chyde
Posts: 2
Registered: ‎08-01-2012

Re: Skype has stopped working

Thank you so much, both my sister & I downloaded the BETA version and were able to have a sisters reunion this morning. All four of us haven't seen each other in a long time.

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Casual Tourist
darksun1126
Posts: 1
Registered: ‎08-01-2012

Re: Skype has stopped working

thank u!!

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