Skype freezing on Windows XP

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Skype freezing on Windows XP

For a while now whenever i launch skype after about 3 secs on it it freezes and shows this help.JPG

 

ik it seems weird that i have Skype 6.0 that is only bc i updated it and it did the same thing so i thought if i got an earlier version it would work. I have windows SP3 so idk what is up. Please help !!

jameske101
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Message 1 of 19 (449 Views)

Re: Skype freezing on Windows XP

it shows this

help.JPG

jameske101
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Message 2 of 19 (434 Views)

Re: Skype freezing on Windows XP

Open Windows Event Viewer -> Application and look for the recent error message with timestamp corresponding to Skype crash. Post the description of the error message here.

ruwim
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Message 3 of 19 (408 Views)

Re: Skype freezing on Windows XP

does it freeze without video?

did you try uninstalling it/reboot pc/ install latest version?

Jlax
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Message 4 of 19 (402 Views)

Re: Skype freezing on Windows XP

skype error login sua may in tai nha

gicovietnam
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Message 5 of 19 (396 Views)

Re: Skype freezing on Windows XP

i cant even get that far after 3 secs of logging in it just freezes and yes i have done all that

jameske101
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Message 6 of 19 (383 Views)

Re: Skype freezing on Windows XP

Have you been looking in Windows Event Viewer for the relevant error message?

 

http://community.skype.com/t5/Windows-desktop-client/Skype-freezing-on-Windows-XP/m-p/2118303#M20365...

ruwim
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Message 7 of 19 (379 Views)

Re: Skype freezing on Windows XP

ok well i am looking and there are variations of these three messages

 

service started

 

service stopped

 

and SkypeUpdate service is shutting down due to idle timeout.

jameske101
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Message 8 of 19 (372 Views)

Re: Skype freezing on Windows XP

Try to reset all Skype settings.

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.

 

If you are on the latest Skype 6.5/6.6/6.7/6.9/6.10 version, then do also this:

 

Go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.

 

Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

ruwim
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Message 9 of 19 (368 Views)

Re: Skype freezing on Windows XP

i did everything and it wouldnt let me log in it just froze and said the same thing should i update skype again ?

jameske101
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Registered: 17-11-2013
Message 10 of 19 (365 Views)
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