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Mart
Posts: 372
Registered: ‎07-07-2011

Skype for Windows 5.9 slow installation

Hi.

 

Some of you might experience that the new Skype for Windows 5.9 version installs very slowly. We are aware of this issue and trying to fix it. I am very sorry for the inconvenience this is causing.

 

Also I suggest following http://heartbeat.skype.com/ where the situation will be updated.

 

Thanks and please accept my apologies.

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If answer was helpful please give Kudos and if issue is resolved mark it with solution for other users. Thanks!
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Mart
Posts: 372
Registered: ‎07-07-2011

Re: Skype for Windows 5.9 slow installation

Issue should be fixed now. Please retry downloading

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If answer was helpful please give Kudos and if issue is resolved mark it with solution for other users. Thanks!
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Novel Adventurer
sd1957
Posts: 3
Registered: ‎13-04-2012

Re: Skype for Windows 5.9 slow installation

I keep getting "the older version of Skype 5.9 cannot be removed. Contact your technical support group."

 

Then gives "Installing Skype failed; code 1603. A fatal error occured during installation."

 

Have deleted Skype folder, removed registry entries, config.xml, etc etc. Problem still persists. 

 

There is no Skype installation when control panel is checked as well.

 

Help!

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Reliable Adventurer
AvgJoe
Posts: 41
Registered: ‎16-07-2011

Re: Skype for Windows 5.9 slow installation

Try the suggestion posted here: http://community.skype.com/t5/Windows/Close-Encounter-With-Error-1603/td-p/188256 then please let everyone know if the method works for you.
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Novel Adventurer
sd1957
Posts: 3
Registered: ‎13-04-2012

Re: Skype for Windows 5.9 slow installation

That did not work but what did was repair of the Microsoft installer. After this skype installed without any issues.
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