Re: Skype crashes when i make a call

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Skype crashes when i make a call

Hi, I am using windows 7 and get the following event message every time I try to make/receive a call using skype.

 

Faulting application name: Skype.exe, version: 5.3.0.120, time stamp: 0x4df89ed9Faulting module name: SISUMD32.dll, version: 8.14.10.5200, time stamp: 0x4aa079d7Exception code: 0xc000008eFault offset: 0x00192af3Faulting process id: 0x8ccFaulting application start time: 0x01cc7691fdf2f10bFaulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exeFaulting module path: C:\Windows\system32\SISUMD32.dllReport Id: 948d5b2e-e285-11e0-99ee-e0cb4e132b53

 

 

Any help would be appreciated.

 

Thanks

davenic70
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Re: Skype crashes when i make a call

 

Hi!  the thread which link is pasted below is a compilation of the suggestions and procedures that fixed Skype related problems in many cases.  I hope that the suggestions there would also help resolve the issues in your case.

 

Skype Problems Troubleshooting Procedures (Windows)

 

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Primemover
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Re: Skype crashes when i make a call


davenic70 wrote:

Hi, I am using windows 7 and get the following event message every time I try to make/receive a call using skype.

 

Faulting application name: Skype.exe, version: 5.3.0.120, time stamp: 0x4df89ed9Faulting module name: SISUMD32.dll, version: 8.14.10.5200, time stamp: 0x4aa079d7Exception code: 0xc000008eFault offset: 0x00192af3Faulting process id: 0x8ccFaulting application start time: 0x01cc7691fdf2f10bFaulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exeFaulting module path: C:\Windows\system32\SISUMD32.dllReport Id: 948d5b2e-e285-11e0-99ee-e0cb4e132b53

 

 

Any help would be appreciated.

 

Thanks

 



In your case the problem should be resolved by installing the new version of Skype. The problems with video cards from SiS was resolved in Skype 5.5

 

blogs.skype.com/garage/2011/07/skype_for_windows_55_deeper_facebook_integration_improved_video_reliability_and_new_emoticons_release_notes.html


 

ruwim
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Re: Skype crashes when i make a call

my skype keeps crashing as well...but i have windows vista....how do i fix this?!?!?

prettyasian24
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Registered: 20-11-2011
Message 4 of 5 (2,911 Views)

Re: Skype crashes when I make a call

I had this problem as well, it's due to buggy Asus sound card drivers, if you have an Asus driver, go into Xonar DG Audio Centre and turn off HF and GX mode

 

Hope this helps!

Jasvir
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Registered: 14-12-2012
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