The Skype Community

in
Reply
Casual Tourist
rubyjade
Posts: 1
Registered: ‎19-12-2011

Skype crashes repeatedly after sign-in since late Friday 12/16/2011; download problems

I have used Skype chats, calls and video conferences for many years.  My last successful Skype chat was on Friday mid-morning.  Around mid-night when I tried to chat with my husband, it’s not working as soon as I typed the 1st letter. It gave me a message “Skype has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available”.

 

I tried several times before I uninstalled it, downloaded the program and re-installed it, rebooted the computer and re do the whole processes over and over.  Results are the same for the past 2 days with the messages mentioned above.

 

Downloading was not smooth either.  It gave me “The program cannot be downloaded” messages several times for SkypeSetup.exe, or asked me to download from other Skype site for SkypeSetupFull.exe which also gave me “The program cannot be downloaded” message.  Today 12/18, I also got 2 partial downloads --SkypeSetup.exe.o80grzx.partial and SkypeSetupFull.exe.y0ivwi3.partial.

 

When I finally got a good download, I uninstalled Skype, rebooted my computer before re-installed the Skype.  But as soon as I typed in the 1st letter, it gave me the message again.   “Skype has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available”.

 

I also notice that under the “Conversation” all items were grayed out except “apps”, and under “Call”, only “Call a Phone number”, “Audio Settings” and “Learn about Call Quality” are not grayed out.  By the way, when I clicked on “Call a Phone number”, it also gave me the same message “Skype has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available”.

 

Something is serious wrong at Skype and we cannot contact any of their staff!

Please use plain text.
Novel Tourist
gonzotrucker
Posts: 1
Registered: ‎19-12-2011

Re: Skype crashes repeatedly after sign-in since late Friday 12/16/2011; download problems

Im having the exact same problem. I need a solution.

Please use plain text.
Novel Tourist
foxchick5225
Posts: 1
Registered: ‎19-12-2011

Re: Skype crashes repeatedly after sign-in since late Friday 12/16/2011; download problems

yes need to know how to fix

Please use plain text.
Novel Tourist
carriesuehall
Posts: 1
Registered: ‎19-12-2011

Re: Skype crashes repeatedly after sign-in since late Friday 12/16/2011; download problems

Same here--it's been driving me crazy all weekend, and I can't use skype :sad:
Please use plain text.
Novel Tourist
lsprowse
Posts: 1
Registered: ‎19-12-2011

Re: Skype crashes repeatedly after sign-in since late Friday 12/16/2011; download problems

same exact thing happening here....day 2 of "Skype has stopped working"...have been using Skype for years...first time this has ever happened and receiving no help as to how to fix....help if there's any out there
Please use plain text.
Novel Tourist
jgregory
Posts: 1
Registered: ‎19-12-2011

Re: Skype crashes repeatedly after sign-in since late Friday 12/16/2011; download problems

I am having the same identical problem.  I assume this is a system problem with Skype and there is probably a solution available.  Would appreciate any help.

Please use plain text.
Novel Tourist
leetho
Posts: 1
Registered: ‎19-12-2011

Re: Skype crashes repeatedly after sign-in since late Friday 12/16/2011; download problems

has anyone found an answer to this problem?
Please use plain text.
Novel Tourist
Posts: 1
Registered: ‎19-12-2011

Re: Skype crashes repeatedly after sign-in since late Friday 12/16/2011; download problems

I am having the same issues. Have been having them for days now. Same messages, unistalled reinstalled serveral times. Cleaned computer with disk cleanup, and defrag. This problem needs to be resolved quickly as my husband is out of town working, and this is our form of communication.
Posted from Facebook
Please use plain text.
Novel Tourist
janaleggert
Posts: 1
Registered: ‎19-12-2011

Re: Skype crashes repeatedly after sign-in since late Friday 12/16/2011; download problems

Same thing here.  Does any one have a solution?  We wanted to use skype during a 60th Birthday party to our children in AZ in couldn't stay connected.  Very disappointing.

Please use plain text.
Novel Tourist
leodesrosiers
Posts: 1
Registered: ‎19-12-2011

Re: Skype crashes repeatedly after sign-in since late Friday 12/16/2011; download problems

I have the same issue on both my pc's and 2 of my friends.

Not sure if it is important but we are all on Vista and Windows 7

As soon as we double-click on a persons name, it gives “Skype has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available”.

Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling