The Skype Community

in
Reply
Novel Adventurer
gioka
Posts: 2
Registered: ‎27-04-2012

Skype crashes my Internet

Hi! i had a problem with skype. Every time i start skype and i tried to log in the internet just crashes.. Actually the network crash and non of the pcs i have on this network have internet access. The problem is only on the skype i use in this pc. To solve the problem i had to close skype and dont let it start at the start up of windows and restart my router and the pc. i know that there is similar topic but i tried to apply the methods they say.. no luck! Please Help.. i need skype! 

 

ps. i use win7 (64bit edition) and the connection is wired. No Antivirus is running, and an error in event viewer says:

"Name resolution for the name apps.skype.com timed out after none of the configured DNS servers responded."

 

 

 

Please use plain text.
Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Skype crashes my Internet

[ Edited ]

What type connection do you have to the Internet?  Cable?  DSL?  Etc?

 

Click on Tools > Options > Advanced > Connection.   What number is showing in the "Use port ...... for incoming connections" box?




Please note: I do not respond to requests for help via Private Message.
Please use plain text.
Novel Adventurer
gioka
Posts: 2
Registered: ‎27-04-2012

Re: Skype crashes my Internet

I have a DSL connection and the port is 1024, and checked the "using ports 80/443".

Please use plain text.
Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Skype crashes my Internet

[ Edited ]

Try setting a different port number in that box, a random number...say....23300.  Uncheck the use the port 80/443 and the use uPnP boxes, save the changes and restart Skype.

 

See if that helps.   It's worked for others having a similar problem with DSL.   If it doesn't work for you and Skype can't connect with a random port set, you can set things back to the way they were.

 

 




Please note: I do not respond to requests for help via Private Message.
Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling