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Skype crashed and now video not working
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08-12-2011 16:46
Hi, my skype recently crashed 3 or 4 times in a row telling me it has not responded and that I had to close the program, I found the error message and I will paste it below. After this happened my video is not working anymore, I'm told it is in slow motion and not fitting the audio. I reinstalled but it didnt solve my problem. Here is the error message:
Log Name: Application
Source: Application Error
Date: 08/12/2011 16:06:42
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Samir-PC
Description:
Faulting application name: Skype.exe, version: 5.5.0.124, time stamp: 0x4e96a02b
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e2111c0
Exception code: 0x0eedfade
Fault offset: 0x0000d36f
Faulting process id: 0x1740
Faulting application start time: 0x01ccb5bae3bd6118
Faulting application path: C:\Program Files\Skype\Phone\Skype.exe
Faulting module path: C:\windows\system32\KERNELBASE.dll
Report Id: 3bf0c07a-21ae-11e1-9099-0024545e93fc
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/ev
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-12-08T15:06:42.000000000Z" />
<EventRecordID>46360</EventRecordID>
<Channel>Application</Channel>
<Computer>Samir-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>5.5.0.124</Data>
<Data>4e96a02b</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.17651</Data>
<Data>4e2111c0</Data>
<Data>0eedfade</Data>
<Data>0000d36f</Data>
<Data>1740</Data>
<Data>01ccb5bae3bd6118</Data>
<Data>C:\Program Files\Skype\Phone\Skype.exe</Data>
<Data>C:\windows\system32\KERNELBASE.dll</Data>
<Data>3bf0c07a-21ae-11e1-9099-0024545e93fc</Data>
</EventData>
</Event>
Re: Skype crashed and now video not working
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08-12-2011 22:17
There can be several things causing that particular crash. What I'd suggest you try first, to fix it, is beta version 5.7.0.123. You can get it here:
www.skype.com/go/getskype-beta
Please note: I do not respond to requests for help via Private Message.
Re: Skype crashed and now video not working
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12-01-2012 01:05
My Skype is not working at all. I can not access to my Skype already 2 days now. Could you hep me out?
