Skype cannot connect

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Skype cannot connect

I cannot connect to skype, although I can connect to the skype page.  I have changed my password, and when i submit, the connection icon comes up (circle thing spinning and spinning) but it doesnt connect.  I am on a laptop, using chrome browser.  I have windows 7 operating system.

TheUberOverLord
Aviator

images.message_type_solution.altAccepted Solution

Please re-boot and try again.

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brendahubsher
Novel Adventurer
Kudos: 5
Posts: 2
Registered: 11-07-2011
Message 1 of 87 (20,137 Views)

Re: Skype cannot connect

Same problem as MANY others....Laptop, enter skype sign-in, thing loads and loads and loads for about another 30 minutes then it says Skype cannot connect.  You would think with this happening to almost everyone they would have found a way to fix this Major issue.  I have relatives like everyone else I want to and some I need to talk to.  If you have a Smart suggestion then PLEASE inform me A soon as you can....Thanks

 

 

Mizzholt2 :robottongue:

mizzholt2
Casual Adventurer
Kudos: 12
Posts: 5
Registered: 02-08-2011
Message 2 of 87 (20,058 Views)

Re: Skype cannot connect

Please follow these Steps:

 

1. Only do Step 1 if you are on WIN7:

 

Stop Skype.

 

Be sure that Compatibility Mode is not enabled (right-click on Skype shortcut icon/launcher and select Properties >> Compatibility) - for Windows 7 users only.

 

Try to launch Skype.

 

2. If Step 1 fails or you are NOT using WIN7 do:

 

Open an Internet Explorer browser, and go to msn.com, what happens?

 

If it fails, Please do the instructions below. Using your Windows Control Panel, please do:

 

Internet Options -> Advanced Tab Please click the "Reset" button.

 

Then, Go to the Connections Tab.

 

Make sure that the only checkbox checked is "Automatically detect settings", then click the "OK" button.

 

Close any open Internet Explorer browser windows, open a new IE browser window and try msn.com again. What happens? If it works, please stop/start Skype What happens?

TheUberOverLord
Aviator
Kudos: 500
Posts: 12505
Registered: 27-06-2011
Message 3 of 87 (20,055 Views)

Re: Skype cannot connect

I can get to msn.com really easily...no problems.

mizzholt2
Casual Adventurer
Kudos: 12
Posts: 5
Registered: 02-08-2011
Message 4 of 87 (20,052 Views)

Re: Skype cannot connect

Great.

 

Please copy/paste the link below into the browser window of your choice, choose run/open when prompted:

 

skype.com/go/getskype-msi

 

Any difference?

 

 

TheUberOverLord
Aviator
Kudos: 500
Posts: 12505
Registered: 27-06-2011
Message 5 of 87 (20,048 Views)

Re: Skype cannot connect

Um


 The following applications are using files that need to be updated by this setup.  Close the application. the application is Skype (with the process ID in parentheses)


........Help!

mizzholt2
Casual Adventurer
Kudos: 12
Posts: 5
Registered: 02-08-2011
Message 6 of 87 (20,041 Views)

Re: Skype cannot connect

Please re-boot and try again.

TheUberOverLord
Aviator
Kudos: 500
Posts: 12505
Registered: 27-06-2011
Message 7 of 87 (20,037 Views)

Re: Skype cannot connect

Skype hasn't been uninstalled during these steps was it suppose to be?

mizzholt2
Casual Adventurer
Kudos: 12
Posts: 5
Registered: 02-08-2011
Message 8 of 87 (20,034 Views)

Re: Skype cannot connect

[ Edited ]

No, try to overlay on what is there, for now.

TheUberOverLord
Aviator
Kudos: 500
Posts: 12505
Registered: 27-06-2011
Message 9 of 87 (20,023 Views)

Re: Skype cannot connect

It worked thatnks SOOOOO much!!  I re-booted the computer, and tried the wizard program again and it worked succesfully!!!!  Thank you for the quick and Amazing help!!!:smileyhappy:

 

 

mizzholt2
Casual Adventurer
Kudos: 12
Posts: 5
Registered: 02-08-2011
Message 10 of 87 (20,011 Views)
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