Skype can't find built-in camera on Sony Vaio

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Skype can't find built-in camera on Sony Vaio

Skype can't find my built-in webcam. The webcam doesn't work in other applications, either. I have the latest version of Skype. I have downloaded all the Windows updates. I downloaded the latest version of ArcSoft. Apparently other people have had this same issue, but I can't find any solid answers as to what will fix it. Thank you!

hlalbertson
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Registered: 16-08-2012
Message 1 of 12 (11,394 Views)

Re: Skype can't find built-in camera on Sony Vaio

Go to the folder ArcSoft Webcam Suite and open Webcam companion 4

 

In Webcam companion, disconnect your webcam first, then try running Skype.

 

In Skype, Go to Tools >> Options >> Video Settings. 

 

The camera, if Installed Properly, it will come up and show a video picture. 

 

Save the changes.

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

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Tamim
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Message 2 of 12 (11,386 Views)

Re: Skype can't find built-in camera on Sony Vaio

I can't disconnect the webcam on Arcsoft because it doesn't recognize that there is a webcam in the first place (it thinks there is no webcam attached even though it is built into the laptop). Thanks.

hlalbertson
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Registered: 16-08-2012
Message 3 of 12 (11,379 Views)

Re: Skype can't find built-in camera on Sony Vaio

What is your laptop model no?
Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Registered: 27-09-2011
Message 4 of 12 (11,377 Views)

Re: Skype can't find built-in camera on Sony Vaio

It's a Sony Vaio PCG-61611L

hlalbertson
Casual Adventurer
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Registered: 16-08-2012
Message 5 of 12 (11,373 Views)

Re: Skype can't find built-in camera on Sony Vaio

Click Start, type devmgmt.msc and press enter.

Locate the web cam

Right click on the device and select uninstall

Also place a check mark beside the option “delete driver files for the device”

Uninstall addtional webcam software from Control Panel.

Restart your computer.

Install webcam driver directly downloaded from Vaio Website

 

To get to the driver downloads, in addition to after entering PCG-61611L, you will need to select the model (VPCEE41FDWI, VPCEE45FXWI, VPCEE46FX or VPCEE46FXWI) for your Sony notebook.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Registered: 27-09-2011
Message 6 of 12 (11,367 Views)

Re: Skype can't find built-in camera on Sony Vaio

I couldn't find the webcam under the device manager. Is it just called webcam? I looked under all the different headings. I went ahead and downloaded the webcam driver anyways, and restarted, and it's still not working. Thanks for your help, though.

hlalbertson
Casual Adventurer
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Posts: 5
Registered: 16-08-2012
Message 7 of 12 (11,361 Views)

Re: Skype can't find built-in camera on Sony Vaio

In Device Manager, Expand Imaging Devices.

 

removewebcam.PNG

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
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Registered: 27-09-2011
Message 8 of 12 (11,356 Views)

Re: Skype can't find built-in camera on Sony Vaio

The only thing that comes up under Imaging Devices is "Lexmark X422". It has a yield sign/exclamation point on it.

hlalbertson
Casual Adventurer
Kudos: 0
Posts: 5
Registered: 16-08-2012
Message 9 of 12 (11,355 Views)

Re: Skype can't find built-in camera on Sony Vaio

I found that webcam cannot be disabled in BIOS on this system. Unfortunately, you have to buy an external webcam, or take your laptop to the computer shop for repair.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6082
Posts: 32360
Registered: 27-09-2011
Message 10 of 12 (11,346 Views)
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