Skype can't connect

[syediqbalh]

Dear Sir,

For the last 2-3 days i have been facing problem of no connectivity- I am putting my ID and Pass Word correctly same as that in the usual manner. Several times I have refreshed my account but failed to achieve the resul i.e connectivity. The remarks are found on top like this = Skype can't connect. Kindly solve the problem so that I may be connected to the system facilitated by you in a routine manner.

A Seniour Cittizen using Skype for the last several months, I have the service excellent. connectivity veery good- helpdul more the persons like me of senior in age. Quite helpfu all the times-rather informative direct and indirect both ways.

In a nut shell, a very good service being provided by the cconcerned management efficiently.  Thanks in anticipation.    ---    Syed Iqbal Hussain

[Tamim]

Please answer all of the following questions in your very next reply:

Are you running the 32-bit or 64-bit version of Windows?
Which version of Internet Explorer installed on your PC?
What anti-virus application or security suite is installed?

[syediqbalh]

I am running 64-bit Windows 7,

Internet Explorer 9.0.8112.16421,

McCafee Antivirus is installed...

Regards,

Syed Iqbal Hussain

[Tamim]

Try this.

In the system tray open McAfeeSecurityCenter

Click Virus and Spyware Protection

Click Real-Time Scanning

Turn off and select a duration of 2-5 hours

Now try running Skype.

[ruwim]

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syediqbalh wrote:

I am running 64-bit Windows 7,

Internet Explorer 9.0.8112.16421,

McCafee Antivirus is installed...

Regards,

Syed Iqbal Hussain

---

You need to configure McAfee’s Firewall to allow Skype traffic or completely disable it.

https://community.mcafee.com/thread/37324

http://community.skype.com/t5/Windows/Problems-with-Signing-Into-Skype-Message-quot-Skype-can-t/m-p/...

http://community.skype.com/t5/General-Discussion/skype-cannot-connect-problem/m-p/880878#M49799

[syediqbalh]

It doesn't work after antivirus is disabled

[Tamim · Accepted solution]

Do you have any other security programs installed on your computer? i.e. malwarebytes

try to reset your browser settings.

Here is a Mr. FixIT:

How to reset Internet Explorer settings

Run This.

Check your Firewall / Proxy Settings; Also try restarting your router. You may temporary disable Firewall and then try running Skype.

[pinkpadua]

Sorry I have a question. If I did a Systems Recovery on my laptop and had to set-up skype over and did why is it not my usual account that I have been using. Reason I know is that I do not see the profile pics of my contacts.

[Tamim]

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pinkpadua wrote:
Sorry I have a question. If I did a Systems Recovery on my laptop and had to set-up skype over and did why is it not my usual account that I have been using. Reason I know is that I do not see the profile pics of my contacts.

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In Skype, Click Tools >> Options... >> General settings

make sure "show profile pictures in Contacts list" is marked.

[syediqbalh]

It worked after resetting.

Thanx a lot Tamim