Skype can't connect. HOW DO I FIX IT!!!!!!!

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Re: Skype can't connect. HOW DO I FIX IT!!!!!!!

Dear Tamim,

i have the same problem and:
-No antivirus installed

-No firewall configured (windows firewall shut down)

-i've already tried old versions, and i have also formatted the disk.

-I tried to open https://apps.skype.com/friendfinder/ and the result (i suppose that there you can find which is my problem) is attached

Thank you

Andrea

AndreHan
Casual Adventurer
Kudos: 0
Posts: 8
Registered: 07-12-2012
Message 121 of 295 (597 Views)

Re: Skype can't connect. HOW DO I FIX IT!!!!!!!

Please answer all of the following diagnostic questions in your very next reply:

What is the version of Skype program you are on now?
In Skype, Click Help >> About Skype

Are you running the 32-bit or 64-bit version of Windows?
http://support.microsoft.com/kb/827218

Which version of Internet Explorer installed on your PC?
http://windows.microsoft.com/en-US/windows-vista/Find-out-which-version-of-Internet-Explorer-youre-u...

Try to open the page below with Internet Explorer 32 bit and post the result
http://javatester.org/javascript.html

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6066
Posts: 32360
Registered: 27-09-2011
Message 122 of 295 (592 Views)

Re: Skype can't connect. HOW DO I FIX IT!!!!!!!

Skype Version: 6.0.0.126

Windows version : 32 bit

IE Version: 9.0.2

 

java attached

 

Thanks

 

 

AndreHan
Casual Adventurer
Kudos: 0
Posts: 8
Registered: 07-12-2012
Message 123 of 295 (582 Views)

Re: Skype can't connect. HOW DO I FIX IT!!!!!!!

Reset IE.

 

Press WinKey + R to open the Run window

WinKey (the button is located between the left Ctrl and Alt with the Windows logo)

 

winkey1.png

 

Type: iexplore.exe and press Enter

 

In IE, Click Internet Options >> Advanced >> Restore Advanced Settings >> Reset.

Mark Delete personal settings >> OK >> restart.

 

Please Run the Cleaning Manager Utility

 

Press WinKey + R to open the Run window

 

type: cleanmgr tuneup and press Enter

select the Temp Internet Files boxes and click OK, then Click Delete files.

 

Exit Skype : From the system tray >> right click on the skype icon and click "Quit"

 

quitskype2.png

 

Press WinKey + R to open the Run window

 

type: %programdata%\Skype\Apps and press Enter

 

Rename the folder login to login1.

 

Now try running Skype.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6066
Posts: 32360
Registered: 27-09-2011
Message 124 of 295 (581 Views)

Re: Skype can't connect. HOW DO I FIX IT!!!!!!!

thank you so much aussieboy!!! it REALLY worked... you really made my day! i cant use skype for a week already. you really made me feel so happy. thank you sooooo much !!!

loloi1017
Novel Tourist
Kudos: 0
Posts: 1
Registered: 07-12-2012
Message 125 of 295 (578 Views)

Re: Skype can't connect. HOW DO I FIX IT!!!!!!!

Still not works.
Temporary internet files is now empty, folder login renamed and i reset all settings on IE following your instructions.


Any other ideas?

 

Thank you

AndreHan
Casual Adventurer
Kudos: 0
Posts: 8
Registered: 07-12-2012
Message 126 of 295 (576 Views)

Re: Skype can't connect. HOW DO I FIX IT!!!!!!!

try LegacyLogin
http://community.skype.com/t5/Windows/Skype-wont-open-actual-interface/m-p/931822/highlight/true#M68...

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6066
Posts: 32360
Registered: 27-09-2011
Message 127 of 295 (574 Views)

Re: Skype can't connect. HOW DO I FIX IT!!!!!!!

No news, it has only changed the interface but "skype can't connect"

AndreHan
Casual Adventurer
Kudos: 0
Posts: 8
Registered: 07-12-2012
Message 128 of 295 (566 Views)

Re: Skype can't connect. HOW DO I FIX IT!!!!!!!

Tamim,

please note that when i type "netstat -n" in cmd, it shows me that the connection with skype server is established.
Very strange!

 

Thanks
Andrea

AndreHan
Casual Adventurer
Kudos: 0
Posts: 8
Registered: 07-12-2012
Message 129 of 295 (562 Views)

Re: Skype can't connect. HOW DO I FIX IT!!!!!!!

Check Proxy settings

 

http://community.skype.com/t5/General-Discussion/cant-add-contact/m-p/1258858/highlight/true#M62343

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6066
Posts: 32360
Registered: 27-09-2011
Message 130 of 295 (559 Views)
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