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Skype becoming offline to others when i am online
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27-09-2011 02:45
hi my skype is giving problems it becomes like 'hanged' and 'unresponsive' automatically that is the point of time when no messages can be sent or recieved.
I am even shown as offline to all the contacts.
What I do then is end-process from task manager
and restart skype
then the same happens after few hrs.
it even does'tn show any signal which might tell me it has gone offline
plz help ![]()
Re: Skype becoming offline to others when i am online
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27-09-2011 14:03
RedRukna wrote:hi my skype is giving problems it becomes like 'hanged' and 'unresponsive' automatically that is the point of time when no messages can be sent or recieved.
I am even shown as offline to all the contacts.
What I do then is end-process from task manager
and restart skype
then the same happens after few hrs.
it even does'tn show any signal which might tell me it has gone offline
plz help
If you are using Win7 Please try this:
Open Windows Event Viewer. Go to Custom Views -> Administrative Events. Look for the recent error messages. Click on any errors and post the details here if they happen at the time things fail.
Otherwise do this:
Using your Windows Control Panel:
Adminstrator Tools -> Event Viewer
Click on System and later Applications, do you see any errors logged during the times this happens, if so what errors ("If you click on the errors you can get more details and copy/paste them here")?
Also, please check times after you reboot to see if any errors are produced when you system is restarting.
Are you current with ALL Windows Updates and any Updates from your manufacturers web site for your system and any attached devices?
Before trying to isolate an issue, it's always best that one is running the latest Skype release. Which may in itself resolve the issue.
A new version has just been released September 13th, 2011:
Please download/install this version from here, when prompted click the open or run button: http://download.skype.com/SkypeSetup.exe
This new version is 5.5.0.117 to check what version you have, using the main Skype client window please do:
Help -> About Skype
