Skype Windows 7 Failure to open after clicking Set...

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Skype Windows 7 Failure to open after clicking Settings

I just bought this new laptop and it has Windows 7. I installed skype and everything was fine for the first few weeks , but until recently whenver I click on a contact for a call and I click the settings for the mic, speakers, webcam, etc., it suddenly crashes. I have the newest version but it still doesn't help! Should I use compatibilty view? Or what is the best option for this to not crash again?

SW2696
Casual Tourist
Kudos: 0
Posts: 1
Registered: 08-01-2012
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Re: Skype Windows 7 Failure to open after clicking Settings


SW2696 wrote:

I just bought this new laptop and it has Windows 7. I installed skype and everything was fine for the first few weeks , but until recently whenver I click on a contact for a call and I click the settings for the mic, speakers, webcam, etc., it suddenly crashes. I have the newest version but it still doesn't help! Should I use compatibilty view? Or what is the best option for this to not crash again?


Download and Reinstall the new Skype 5.7 beta version. See if it helps.

 

http://www.skype.com/go/getskype-beta-full/

 

If not resolve this issue, then

 

Please do a Skype reset:

 

1. Ensure that "Show hidden files and folders" is switched on.

Click Start and then Run Type "control folders" and click OK. In the View tab, ensure that Show hidden files and folders is enabled

 

2. Exit Skype : From the system tray >> right click on the skype icon and click "Quit Skype"

 

3. Click Start >> Run Type: %appdata% Rename folder "Skype" to "Old_Skype"

 

4. Re-run Skype

 

Check if the issue persists

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

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Tamim
Super Aviator
Kudos: 8158
Posts: 32360
Registered: 27-09-2011
Message 2 of 2 (139 Views)
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