Skype UI not showing up

[macsdev]

Hi,

Of late, my skype UI is not showing up. Window opens just fine but I don't see any of the objects like Username/Password textboxes or the Login button. It looks like the attached screen. This looks very similar to the problem mentioned here: http://community.skype.com/t5/Windows/Skype-UI-Not-Presenting-Properly/td-p/479907

I tried all the possible solutions mentioned there. Nothing works. Can someone take a look? I am using Windows 7.

[ruwim · Accepted solution]

The problem is with your Internet Explorer and JavaScript.

Please, answer first these questions:

What version of Windows are you on? Is it 32-bit or 64-bit?

http://support.microsoft.com/kb/827218

What is the version of Internet Explorer installed on your computer?

In Internet Explorer go to Help -> About Internet Explorer.

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

[macsdev]

Just noticed someone else also has reported the same here: http://community.skype.com/t5/Windows/Please-help-white-window/td-p/845666

Solution there worked!

[karen3]

I cant load skype either, my icon loads but its just the screen with blue on it no where to log in. I have tried deleting the programme and downloading again but same happens, I am on windows 7 64 bit. It worked fine till yesterday, is there a fix?

[ruwim]

---

karen3 wrote:
I cant load skype either, my icon loads but its just the screen with blue on it no where to log in. I have tried deleting the programme and downloading again but same happens, I am on windows 7 64 bit. It worked fine till yesterday, is there a fix?

---

What is the version of Internet Explorer installed on your computer?

In Internet Explorer go to Help -> About Internet Explorer.

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

[karen3]

Internet explorer 9 is installed but I am using google chrome 

[ruwim]

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karen3 wrote:

Internet explorer 9 is installed but I am using google chrome 

---

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

The Command Prompt window should show:

C:\Windows\SysWoW64>

If this is not the case, then in the Command Prompt type:  cd c:\windows\syswow64 and press Enter.

Type this and then press Enter:

regsvr32 jscript.dll

Next type this and press Enter:

regsvr32 jscript9.dll

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

Reboot your computer.

Make now the test showing if your Internet Explorer can execute JavaScript.

Open in your Internet Explorer (no other browser but only IE 32-bit version) this page:

http://www.mistered.us/test/alert.shtml

Click on the “Simply Click This Button” button and watch the response.

[karen3]

I have followed your instructions but when I type in regsvr32jscript.dll it comes up as saying " is not recognised as an internal command, operable program or batch file.

The version I am using is Microsoft Windows 6.1.76011 

[ruwim]

regsvr32jscript.dll is not good

but

regsvr32 jscript.dll should work

a space between regsvr32 and jscript.dll makes the difference.

The same with jscript9.dll.