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Novel Tourist
Isidor
Posts: 1
Registered: ‎12-04-2012

Skype Refuses to Install

Downloaded the installer (SkypeSetup.exe) and ran it.

 

After prompting me for language/terms and conditions, it swaps to a "Installing Skype" window with a moving green bar.  "Please wait while Skype is installed."

 

It will remain like this indefinitely.  I can't even exit the installer properly.  When I close it, it warns me that I will have to restart the installation in the future, but then doesn't actually close.  I have to end the process manually.

 

I've rebooted the machine, I've re-downloaded the installer, it has Admin rights when it runs.

 

I'm at a loss for how to get this to work properly.

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HL
Novel Tourist
HL
Posts: 1
Registered: ‎12-04-2012

Re: Skype Refuses to Install

Having the same issue, been trying for over an hour. Have tried the same steps as well. Hope someone answers soon.

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Mart
Posts: 374
Registered: ‎07-07-2011

Re: Skype Refuses to Install

Hi,

 

I am sorry to hear that you are having troubles installing Skype. Our developers are currently investigating the problem. Unfortunately I can't tell you when this issue will be fixed.

 

Thanks for your patience and once again apologies for the issue.

 

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Novel Tourist
dccsb
Posts: 1
Registered: ‎12-04-2012

Re: Skype Refuses to Install

Same issue here. System is Windows 7, acts like it is installing but never completes.

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Novel Tourist
AK55
Posts: 1
Registered: ‎12-04-2012

Re: Skype Refuses to Install

Same problem... Install window does not end installation, does not close, and if i force closing, "skype is not responding"
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Claudius
Posts: 4,671
Kudos: 5,845
Solutions: 365
Registered: ‎22-06-2011

Re: Skype Refuses to Install

It seems our engineers have identified the cause of the download problems and are working on deploying a fix.
Situation should improve in the next hours.

Skype-Kundendienst (Deutsch) || Customer Service (English) || Follow us @SkypeSupport
I recommend to download the latest Skype and search first.
To get the most out of Skype I recommend Skype Premium.
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Novel Tourist
rayskype2
Posts: 1
Registered: ‎17-04-2012

Re: Skype Refuses to Install

For the last t two days, I have tried to reinstall SKYPE, all I get is that  "we are having trouble with our download server t ry another download site.  I tried and tried and still I get the same message as above!

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Skype Refuses to Install

Try the full installer via this link:

 

http://www.skype.com/go/getskype-full

 

or, if there's a problem with that one, try this:

 

http://download.skype.com/msi/SkypeSetup_5.9.0.114.msi

 




Please note: I do not respond to requests for help via Private Message.
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