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Novel Tourist
blondie8733
Posts: 1
Registered: ‎05-02-2012
Accepted Solution

Skype Login Problem

I am able to login to skype on the website. Although, I am unable to login on the login box on my computer therefore I'm not able to use my account. I have tried uninstalling and installing the skype software and nothing is working. I have also contacted hp support for assistance and nothing was fixed.

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Casual Tourist
keipock
Posts: 1
Registered: ‎05-07-2012

Re: Skype Login Problem

I have the same problem, were you ever able to resolve yours?

 

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Super User
ruwim
Posts: 23,484
Registered: ‎27-06-2011

Re: Skype Login Problem


keipock wrote:

I have the same problem, were you ever able to resolve yours?

 


What exactly is "the same" problem?

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Novel Adventurer
stgrimshaw
Posts: 4
Registered: ‎05-07-2012

Re: Skype Login Problem

Spoiler
 

My problem appears to be similar.  A new version of Skype was downloaded on the 4th July and after that Skype has failed to work.  "Skype Home Unavailable" is proclaimed followed by the promise that 'It's easy to start a conversation on Skype'...which it is not anymore as all the 'call' icons are pale green and unusable.

 

Running on Windows Vista, Skype version 5.10.0.114

 

I can login on the internet to access my Skype account...but it appears that my Skype software does not...what can be done?

 

Thanks in advance for any assistance.

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Super User
ruwim
Posts: 23,484
Registered: ‎27-06-2011

Re: Skype Login Problem


stgrimshaw wrote:
Spoiler
 

My problem appears to be similar.  A new version of Skype was downloaded on the 4th July and after that Skype has failed to work.  "Skype Home Unavailable" is proclaimed followed by the promise that 'It's easy to start a conversation on Skype'...which it is not anymore as all the 'call' icons are pale green and unusable.

 

Running on Windows Vista, Skype version 5.10.0.114

 

I can login on the internet to access my Skype account...but it appears that my Skype software does not...what can be done?

 

Thanks in advance for any assistance.


Have you tried to change the connection status using the dropdown arrow next to the status icon?

 

ChangeStatus.jpg

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Novel Adventurer
stgrimshaw
Posts: 4
Registered: ‎05-07-2012

Re: Skype Login Problem

The connection status cannot be changed...grey with a 'loading' symbol in constant motion
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Super User
ruwim
Posts: 23,484
Registered: ‎27-06-2011

Re: Skype Login Problem


stgrimshaw wrote:
The connection status cannot be changed...grey with a 'loading' symbol in constant motion

What Firewall and Antivirus applications are installed on your computer?

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Novel Adventurer
stgrimshaw
Posts: 4
Registered: ‎05-07-2012

Re: Skype Login Problem

Ruwim: Just the Windows Firewall and McAfee security...I've just checked and it appears that the McAfee is blocking the Skype. Problem Solved...you know to idiots like myself...a person of your stature is like a benevolent god. Huge thanks for your time and wisdom...consider me in your debt.
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Novel Tourist
enigmaone
Posts: 1
Registered: ‎05-07-2012

Re: Skype Login Problem

 

I have no firewall and no antivirus programs for years. I still cannot open a Skype to make urgent business international calls. Skype became a very unreliable. This is disgusting to depend from idiots who are charging money and do not provide the service. 

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Super User
ruwim
Posts: 23,484
Registered: ‎27-06-2011

Re: Skype Login Problem


enigmaone wrote:

 

I have no firewall and no antivirus programs for years. I still cannot open a Skype to make urgent business international calls. Skype became a very unreliable. This is disgusting to depend from idiots who are charging money and do not provide the service. 


What exactly happens when you try to open Skype?

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