Skype Keeps disconnecting and Re-connecting

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Skype Keeps disconnecting and Re-connecting

HI There, 

 

since last week my skype, and a couple of my skype contacts have been experiencing the same problem. Skype will stay connected for a while in the morning and then it will will start disconnecting and showing you as offline. If you whach it, you can actually see it disconnecting, looking for a connection and then connects again for a couple of seconds. 

 

I though it was the version that I'm running so upgraded and currently running on version:

5.5.0.113 but this has not changed anything. To rule out my company network I tested this at home on my home network with both my Laptop and my Pc and the result is the same. 

 

What could it be? and how do we get arround this?

vincent-kelly
Novel Adventurer
Kudos: 4
Posts: 2
Registered: 22-08-2011
Message 1 of 60 (66,068 Views)

Re: Skype Keeps disconnecting and Re-connecting

Hey! i have the same problem, when i talk/chat with people it sometimes bounces off and people cant recieve my calls or messages
Mathdams
Novel Tourist
Kudos: 0
Posts: 1
Registered: 22-08-2011
Message 2 of 60 (65,967 Views)

Re: Skype Keeps disconnecting and Re-connecting

Using the main Skype client program window please do:

 

Tools -> Options -> Advanced -> Connection

 

Please uncheck the enable uPnP checkbox and click the "Save" button.

 

Stop/Start Skype

 

Any better?

 

Note: If this works it would be best to disable uPnP at the router level.

TheUberOverLord
Aviator
Kudos: 578
Posts: 12505
Registered: 27-06-2011
Message 3 of 60 (65,960 Views)

Re: Skype Keeps disconnecting and Re-connecting

I have tried running with uPnP disabled but it was not better. I had it with uPnP disabled for the whole of yesterday. This morning I have switched it back on even though it still drops, it seems to be better with it enabled.

vincent-kelly
Novel Adventurer
Kudos: 4
Posts: 2
Registered: 22-08-2011
Message 4 of 60 (65,943 Views)

Re: Skype Keeps disconnecting and Re-connecting

Are you using a wireless network nearby other possible wireless networks, like near or in an apartment/condo like building that might be on your same wireless channel?

 

If so, please see this free program that can tell you if this is causing you issues as well.

 

http://virtualtelephoneservices.com/modules.php?name=News&file=article&sid=8

 

If this is a laptop/notebook, it could be overheating, during long video calls, this free program can tell you if this is the case.

 

http://almico.com/speedfan.php

TheUberOverLord
Aviator
Kudos: 578
Posts: 12505
Registered: 27-06-2011
Message 5 of 60 (65,936 Views)

Re: Skype Keeps disconnecting and Re-connecting

I'm having the same problem. It's annoying. I've done what you said here, and ever tried forwording the port. Still disconnects randomly. It's not my internet connection because its at 100% and it doesn't disconnect in the game I'm playing. Please release an update to fix this problem.
DexLuther
Novel Adventurer
Kudos: 2
Posts: 3
Registered: 28-12-2011
Message 6 of 60 (63,757 Views)

Re: Skype Keeps disconnecting and Re-connecting

I'm having the same problem too. It disconnects randomly and my contacts can't even see me as online.
kingofthewest
Novel Tourist
Kudos: 2
Posts: 1
Registered: 29-12-2011
Message 7 of 60 (63,713 Views)

Re: Skype Keeps disconnecting and Re-connecting

Having this problem too.. Fedora 15.. tried port forwarding but didn't help..

Tried running command line with pipelogin, but there's not really any debug... is there any way to get debug output from this software?

 

 

jimmiJohn
Casual Adventurer
Kudos: 1
Posts: 5
Registered: 29-11-2011
Message 8 of 60 (63,411 Views)

Re: Skype Keeps disconnecting and Re-connecting

Try deleting shared.xml file as mentioned here : https://support.skype.com/en/faq/FA10981

If not helping make sure your router is enabling UDP packages transmission. :wink:
NoxxeR
The Documentator
Kudos: 10
Posts: 122
Registered: 21-11-2011
Message 9 of 60 (63,384 Views)

Re: Skype Keeps disconnecting and Re-connecting

Anyone fix this yet?

mixedtogrey
Novel Tourist
Kudos: 0
Posts: 1
Registered: 03-01-2012
Message 10 of 60 (63,358 Views)
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