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Novel Tourist
Pariah
Posts: 1
Registered: ‎01-04-2012

Skype Immediately Crashing

[ Edited ]

Alright, I give up. I've been all through Google, tried every X and Y solution I could, but nothing works. My problem is every time I open skype, it immediately crashes. It was working fine, I had a call going for hours, decided to shut down skype. I wanted to start it back up again, but now it crashes everytime no matter what I do. If this issue cannot be resolved, I will just reinstall my entire OS.

 

Issue: Skype crashes immediately upon opening

 

Solutions Tried:

  • Reinstalling
  • Deleting AppData
  • Cleaning Registry
  • Changing Compatibility
  • Completely Cleaning Skype Off My PC and Reinstalling
  • Installing Really Old Versions Of Skype (ie. ver. 4.0)
  • Installing 5.7 Beta
  • Installing Portable Skype
  • Changing DEP to Work With All Programs Except Skype
  • Changing Firewall Settings
  • Restarting, Reinstalling, Rebooting
  • Deleted config.xml
  • Deleted shared.xml
  • Reinstalled Flash Player
  • Installed Latest Flash Player
  • Completely Wiped Flash Player and Reinstalled
  • Checking Internet Explorer Settings
  • Dumping All Cache and Temp Files
  • And Every Single Combination of the Above

 

I either obtain this crash data on ver. 5.8

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Skype.exe
  Application Version:	5.8.0.154
  Application Timestamp:	4f280448
  Fault Module Name:	StackHash_abcc
  Fault Module Version:	0.0.0.0
  Fault Module Timestamp:	00000000
  Exception Code:	c0000005
  Exception Offset:	74e1e2d4
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Information 1:	abcc
  Additional Information 2:	abcc8f7853b48d9807d6d51eb1fa5df9
  Additional Information 3:	abcc
  Additional Information 4:	abcc8f7853b48d9807d6d51eb1fa5df9

 or this on ver 5.7

Problem signature:
  Problem Event Name:	BEX
  Application Name:	Skype.exe
  Application Version:	5.7.0.123
  Application Timestamp:	4eba90b3
  Fault Module Name:	StackHash_e98d
  Fault Module Version:	0.0.0.0
  Fault Module Timestamp:	00000000
  Exception Offset:	00000200
  Exception Code:	c0000005
  Exception Data:	00000008
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Information 1:	e98d
  Additional Information 2:	e98dfca8bcf81bc1740adb135579ad53
  Additional Information 3:	6eab
  Additional Information 4:	6eabdd9e0dc94904be3b39a1c0583635

 

Thank you for any help provided.

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Super User
ruwim
Posts: 23,556
Registered: ‎27-06-2011

Re: Skype Immediately Crashing

[ Edited ]
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Routine Adventurer
xechiel
Posts: 21
Registered: ‎21-03-2012

Re: Skype Immediately Crashing

http://community.skype.com/t5/Windows/4-Users-Skype-Crashes-on-Windows-7

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