The One percenters who own Skype just don't care.
They, like other multinationals, use the public *as* their (unpaid) tech support staff.
I want to love Skype, but how? As a programmer friend of mine once so eloquently put it, Microsoft proves that in software it is Survival of the Adequate. You don't even have to produce high quality goods, just adequate and first to market.
And, as this long standing thread makes clear, their GUI sucks and they have serious implementation bugs.
Anyway, here was my feedback, which I also could not post via the so-called Feedback option in Skype:
Your GUI is hard to use.
A golden rule of GUI design is to provide visible menus or other icons to show possible actions.
The user should not have to guess what to right click on or whatever.
You have succeeded in making the Skype GUI be "pretty" at the expense of making it frustrating.
As one simple example, when I start a video call I usually see my own video displayed but then, later, my own video goes away and I only see others. That makes it hard for me to be sure that my camera is aimed at me. And, there seems to be NO way to figure out how to make my video reappear.
Please don't respond by saying what trail of whatever I need to follow to make my video reappear.
Instead, please fix your GUI so that it is *obvious* what I should do.
There are myraid other frustrating issues with the Skyp GUI.
Finally, the last several times I tired to submit this feeback, your GUI told me I have no "active internet connection". It told me this even though I was making a call with Skype at thetime.
