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Novel Tourist
dgreen61
Posts: 1
Registered: ‎21-11-2011

Skype Crashing as of 11/19/2011

Started yesterday. As soon as I log on skype crashes. I use this a lot and would hate to loose this program.

I deleted skype and reinstalled and it's the same. What is happening? This morning I seen a post that skype had issues and the Home Skype was unavailable, now I don't see it.

Is anyone there that can help?

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Novel Adventurer
ZackyVengeance8
Posts: 2
Registered: ‎21-11-2011

Re: Skype Crashing as of 11/19/2011

my skype is having a similar problem. when i click on a contat it forces a close and my windows solution tells me i sould try updating from the website. problem is i'm already completely updated. uninstal does nothing to help. seems like skype is going through another fail phase.

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Novel Adventurer
ZackyVengeance8
Posts: 2
Registered: ‎21-11-2011

Re: Skype Crashing as of 11/19/2011

also forgot to mention that this problem seems to be avoidable if i quickly send a message to one of my contacts. :l  awesome.

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Novel Tourist
diosabellissima
Posts: 1
Registered: ‎21-11-2011

Re: Skype Crashing as of 11/19/2011

I am having the exact same problem. A reboot did nothing and neither did reinstalling. 

 

FWIW: I'm running the latest version of Skype on a Windows 7 machine.

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Novel Adventurer
achuck91
Posts: 4
Registered: ‎21-11-2011

Re: Skype Crashing as of 11/19/2011

Ever since the 19th when I can sign in to skype, but when I go to make a call to anyone, it crashes within like 2 seconds of the call being connected. It says APPCRASH when I look into the details of why it's crashing. I use Windows 7. When I ask it to find a solution, all it tells me is that I need to update skype, but I have the latest version, so it's giving me wrong information then. I do not need to update my skype. The only other option it gives me when it crashes is to close the program. I can IM and stuff, just not make calls, audio or video. And here are the details about the crash that it gave me. Ahhhh, I use skype like every minute of every day :sad: can someone please help me and tell me what to do. And by the way, I tried signing into my old skype account...and I could make calls and stuff..so something is specifically wrong with MY account...but i'm not sure what. :/ PLEASE help.

 

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 5.5.0.124
Application Timestamp: 4e96a02b
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16850
Fault Module Timestamp: 4e211485
Exception Code: 0eedfade
Exception Offset: 0000b9bc
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: cae9
Additional Information 2: cae9a046c78e126365608eedf36aac5c
Additional Information 3: 2cce
Additional Information 4: 2ccec826b12d6674183e36efcbd8d797

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Novel Tourist
kitkatmeow171
Posts: 1
Registered: ‎21-11-2011

Re: Skype Crashing as of 11/19/2011

An easiest way to fix the problem which I just did myself is

 1. Open Run
2. Type
%appdata%\Skype  
From here you will go to skype folder (FolderRoaming)
3. Find the file named Shared.xml  , then delete it.
4. Log on to skype again, it should work normally.
 
Good luck all.
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Novel Tourist
jenboehm
Posts: 1
Registered: ‎21-11-2011

Re: Skype Crashing as of 11/19/2011

The above does not work for me nor fix the problem. I have Win7 and have tried the fix several times; i have uninstalled and reinstalled skype; nothing works. :sad:
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Novel Adventurer
capeagde
Posts: 2
Registered: ‎21-11-2011

Re: Skype Crashing as of 11/19/2011

Same here...  I have deleted, reboot'd, d/l the software three time, still will not connect.

 

Could someone from Skype please address this issue and provide us the solution.

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Novel Tourist
Elara
Posts: 1
Registered: ‎21-11-2011

Re: Skype Crashing as of 11/19/2011

I am also having the same issue, and nothing is working! Okay, it worked after the first reinstall but then I signed off for the night and it started acting up the next time I signed on. Now I can't even stay on long enough to message anyone.

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Novel Tourist
Kingofdodos
Posts: 1
Registered: ‎21-11-2011

Re: Skype Crashing as of 11/19/2011

Same here!!!

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