Skype 5.8.158 Crashes when I login in

[rickroll87]

     I crash when I try to login to Skype. Picture here shows what happened.

Here's the error code I found in the custom views from administrative events.

Faulting application name: Skype.exe, version: 5.8.0.158, time stamp: 0x4f4de709
Faulting module name: Skype.exe, version: 5.8.0.158, time stamp: 0x4f4de709
Exception code: 0xc0000005
Fault offset: 0x001e4f47
Faulting process id: 0x6a4
Faulting application start time: 0x01cd177a390b9ce1
Faulting application path: C:\Program Files\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files\Skype\Phone\Skype.exe
Report Id: 82f3a6d5-836d-11e1-ab7d-00266c33fa4c

[ruwim]

Maybe this will be of some help for you:

http://community.skype.com/t5/Windows/Skype-Crashing/m-p/575903/highlight/true#M48119

[rickroll87]

Ok, I read the threads that you have posted. I tried the /legacylogin but I still crash. Additional help?

[ruwim]

Unfortunately it’s very difficult to point to a unique solution in the case of this type of error messages. The only clue is the Exception code and Fault offset. Only if someone with the same error message found a suitable solution, then there is a chance that the same solution will also work for other users.

The reason can be a conflict with your Antivirus application, some Windows drivers, services, webcam, graphic card, soundcard, network settings. Just name it.

A standard debugging procedure would be to start Windows in safe mode with networking. In Safe Mode only the most necessary devices and drivers are loaded, and if Skype works in safe mode, then one can try to identify the actual reason for the problem.

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

[rickroll87]

Well, there is an update for Skype, 5.9, It still crashes for me D:, Do you want me to post the errors?

[ruwim]

It’s always a god idea to post the error messages. Some one here may find a solution.

[rickroll87]

Wow I took a long time to reply, I am very sorry.

Anyways here is the error.

Faulting application name: Skype.exe, version: 5.9.0.115, time stamp: 0x4fa23462
Faulting module name: Skype.exe, version: 5.9.0.115, time stamp: 0x4fa23462
Exception code: 0xc0000005
Fault offset: 0x001e5a37
Faulting process id: 0xe80
Faulting application start time: 0x01cd3e11327fc656
Faulting application path: C:\Program Files\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files\Skype\Phone\Skype.exe
Report Id: 7d892305-aa04-11e1-b702-00266c33fa4c