Skype 5.5.0.124 crashes after running for short period of time

[mleon4740]

I have the same problem, started once in a while ater I upgraded to .124 now it is every time I run Skype. I have Windows 7, Entrust has been installed 2 years ago

Faulting application name: Skype.exe, version: 5.5.0.124, time stamp: 0x4e96a02b
Faulting module name: eeccpbp.dll, version: 9.0.30.1933, time stamp: 0x4a2d3390
Exception code: 0xc0000409

[georgeiajr]

There is no relation between Skype and Entrust.  I am not encrypting skype messages...

Tried Skype 5.3 & 5.2 both of which still crashed.  Serveral other office co-workers are now experiencing the same issue as of yesterday and some reports from 4 days ago that I am just now finding out about.  So far going back to Skype 4.2 has worked for some.

[georgeiajr]

Thanks for jumping in mleon4740!!! Need more people to point that this is an actual problem.

[g4pilut]

But the common thread is Entrust, right?

I still suggest you check with them to see if they're aware of the problem and may have, or be working on, a solution.

[cbm321]

I have the exact same issue with this exact same version.  I have completely uninstalled and reinstalled Skype and the issue is still there.  The uninstall included deleting all entries from the registry and deleting the application data. I then upgraded to the 5.6 version that was available on file hippo and the problem was worse as skype died immediately. 

Other people in my group are having this problem, so I expected it to be more widespread, but it looks like entrust is the common link. 

I am going back to 5.3, and telling my group to do the same. 

Does anybody else have any other suggestions?

[cbm321]

I have the exact same issue with this exact same version.  I have completely uninstalled and reinstalled Skype and the issue is still there.  The uninstall included deleting all entries from the registry and deleting the application data. I then upgraded to the 5.6 version that was available on file hippo and the problem was worse as skype died immediately. 

Other people in my group are having this problem, so I expected it to be more widespread, but it looks like entrust is the common link. 

I am going back to 5.3, and telling my group to do the same. 

Does anybody else have any other suggestions?

[elchico2009]

The error below is shown in the event viewer when SKYPE crashes:Faulting application Skype.exe, version 5.5.59.124, faulting module eeccpbp.dll, version 9.1.0.2316, fault address 0x00005628

I have been using SKYPE and Entrust for years w/o any issues until the last upgrade, There hasn't been any upgrades to Entrust so the issue is with a change in SKYPE. Can you guys fix it...

[cbm321]

I have upgraded to the latest 5.7 beta and it is no longer crashing through regular use. 

It now only crashes when I go to skype home, but I can live with that. 

[ruwim]

Skype is using Internet Explorer for the Home page. Maybe Entrust interacts somehow with IE.

[Garrett]

I have the same problem as you, but I don't have entrust so it's not entrust.

[nikyu_mushin]

I have crash issues with this version as well and the crashes only started after an upgrade to the latest version. I do not run Entrust so that is not the issue. The fault module I get is KERNELBASE.dll. I uninstalled version 124 and installed 5.5.0.115 from the old versions web site. This version seems to work fine so I am pointing the finger at 5.5.0.124.