Re: New skype download

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Reply
Accepted Solution

Re: New skype download

Good Day,

If you have some additional time after you have helped the first questioner, I have a problem with the new Skype as well.

 

I have tried several times to upgrade my windows 7 system with latest version of Skype. The first try did not work at all and every other try gives me the following error messages.

 

The older version of Skype 5.8 cannot be removed. Contact your technical support group.  Installing Skype failed; code 1603.  A fatal error occurred during installation.

 

What do I do next?

Thanks for your help.

Accepted Solution

by jbrady365

I have answered my own question. The windows 7 uninstaller would not recognize that I had any Skype files at all on my machine. IObit's Advanced System Care uninstaller did a much better job of cleaning out the system. The new install is up and running. Hope this is helpful.

View solution in original post
jbrady365
Novel Adventurer
Kudos: 4
Posts: 2
Registered: 17-04-2012
Message 1 of 4 (2,615 Views)

Re: New skype download

Try the full installer from this link:

 

http://www.skype.com/go/getskype-full

 

and if that one doesn't work, try this one:

 

http://download.skype.com/msi/SkypeSetup_5.9.0.114.msi

 




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 1898
Posts: 12934
Registered: 27-06-2011
Message 2 of 4 (2,609 Views)

Re: New skype download

I have answered my own question. The windows 7 uninstaller would not recognize that I had any Skype files at all on my machine. IObit's Advanced System Care uninstaller did a much better job of cleaning out the system. The new install is up and running. Hope this is helpful.

jbrady365
Novel Adventurer
Kudos: 4
Posts: 2
Registered: 17-04-2012
Message 3 of 4 (2,605 Views)

Re: New skype download HELP!!!!!!

I had a skype account, but the email address I was using was my work email. I no longer work there and can't access it to get my forgotton username. Therefore, I created a new account. Here is my question, how do I access my old account so that I can download all my contacts?

Jgrelle123
Novel Tourist
Kudos: 0
Posts: 1
Registered: 04-03-2013
Message 4 of 4 (310 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling